Product Support Representative
Nextran Truck CentersAbout the role
Nextran Truck Centers
Product Support Representative, Decatur, IL
Are you looking to further develop your profession into a career? Are you driven by opportunity?
Nextran Truck Centers is hiring!
Our Employees Benefit from:
Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off || Nextran Paid Life Insurance
Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP
Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth
Product Support Representative, Decatur, IL
Drive Sales. Build Relationships. Grow Your Career.
If you enjoy being in front of customers, building long-term relationships, and turning opportunities into results, this role is for you. As a Product Support Representative, you’ll be on the front lines of growing parts sales, partnering with customers, and connecting them with the right parts and service solutions—while representing Nextran Truck Centers in the field.
Salaried position: $48k-$64k -Base pay will be based on an individual’s skills, certifications, education, and years of experience.
- Opportunity to earn commission based on performance
Hours of Work: Monday through Friday
Apply Before: August 31, 2026
Candidates must successfully complete a pre-employment drug screening, background investigation, physical abilities assessment, and motor vehicle record (MVR) check.
What You’ll Be Doing
- Own and grow customer relationships within an assigned territory
- Identify new business opportunities and turn them into long-term partnerships
- Coordinate parts orders, special pricing, and approvals with internal teams
- Follow up on orders to ensure exceptional customer service
- Work closely with Parts and Service Sales teams to support customer needs
- Attend trade shows, customer events, and training opportunities
- Maintain accurate customer records and complete required reports
- Act as a trusted, professional ambassador for Nextran Truck Centers
- Perform other duties as assigned
What Makes You a Great Fit
- Minimum of three (3) years of experience in automotive/parts sales, outside parts sales, service technical support, or a related industry.
- Strong communication and relationship-building skills with the ability to effectively interact with customers and internal teams.
- Excellent organizational, problem-solving, and decision-making skills.
- Self-motivated with the ability to work independently, manage a sales territory, and prioritize multiple responsibilities in a fast-paced environment.
- Ability to build and maintain strong customer relationships through effective communica
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