IL Medical Office Assistant

Job Summary:

The Medical Office Assistant is responsible for performing a variety of clerical and administrative tasks in a medical office, clinic, or hospital setting. They help manage patient intake, schedule appointments, maintain medical records, process billing and insurance claims, and provide general office support. MOAs act as a liaison between patients, healthcare providers, and other medical staff, ensuring an organized, efficient, and welcoming environment for patients.

Key Responsibilities:

1. Patient Scheduling and Communication:

   • Answer phones, take messages, and schedule patient appointments.
   • Confirm appointments and follow up on patient reminders.
   • Greet patients upon arrival and check them in for appointments.

2. Medical Records Management:

   • Maintain and update patient medical records, ensuring they are accurate and up to date.
   • Ensure confidentiality of patient information in accordance with HIPAA regulations.

3. Billing and Insurance:

   • Process insurance claims and verify patient insurance information.
   • Prepare billing statements and assist patients with understanding their financial responsibilities.
   • Assist with coding and submitting claims for reimbursement.

4. Office and Administrative Support:

   • Handle office supplies and equipment maintenance.
   • Perform general clerical duties such as filing, faxing, and photocopying.
   • Ensure office forms and documents are organized and up-to-date.

5. Patient Care Assistance (Non-clinical):

   • Prepare patients for examination by taking basic medical histories, recording vital signs, or assisting with basic clinical tasks.
   • Relay physician instructions to patients and answer any questions they may have.

Compensation:

Hourly Range -$15.00-$22.50

Incentives:

Eligible for evening/night, weekend shift incentive based on company policies and applicable job codes. Additional details will be provided during the interview process.

Bonus:

Potential for a performance-based bonus, subject to eligibility criteria and achievement of defined metrics. Details regarding bonus eligibility and performance goals will be provided during the interview process or upon hire.

Benefits:

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer: - Flexible work schedules – Full time/part time/supplemental – Day/Eve/Night - Tuition reimbursement - Student Loan Repayment Program - Payactiv-earned wage benefit-work today, get paid tomorrow - Career advancement opportunities

Explore All Benefits: https://www.deaconess.com/dil-benefit-guide