Sr. Digital Solution Sales Executive

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion, and we believe it’s the great people who will keep us there. We hire carefully, we hire the best, and we celebrate our people. Come join our Sales A-team!   

ServiceNow is currently seeking a highly driven, experienced sales person to join the Digital Solution Sales team managing our Technology Workflow solutions while based in our Waltham office. The candidate will be a quota-carrying individual with a demonstrable track record in new business sales, from pipeline generation through to close (full sales cycle), ideally over the telephone or video conferencing within a Commercial capacity. 

The right experienced sales representative will contribute to the growing team of Digital Solution Sales Execs managing our IT Operations Management, IT Asset Management, Strategic Portfolio Management, Security Operations, and LightStep solutions supporting our Commercial sales organization. Experience understanding and communicating with CXO personas is also a plus.

What you get to do in this role:   

• Work as a business partner with account teams to develop pursuit strategies for engaging leadership at customers and partners
• Act as an expert for our Technology Solutions Portfolio (TX), and expand solution presence within existing accounts or look for new logos while maintaining and growing your expertise in leading transformational technology concepts and methodologies
• Take the sales lead in all Commercial accounts where there is a TX Workflow opportunity
• Align ServiceNow capabilities with desired outcomes for IT transformation and leverage the platform
• Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions provide business outcomes that align to those initiatives
• Manage sales opportunities and business relationships, from the office, with influential contacts within Commercial Accounts
• Meet or exceed Monthly, Quarterly, and Annual sales objectives, constantly working towards daily, monthly & quarterly KPI metrics such as pipeline build, revenue attainment, created opportunities, ACV bookings, and renewal rates
• Provide timely and accurate information to management such as forecasting and opportunity status
• Understand, develop and build a franchise within your assigned geographical territory in order to consistently exceed quarterly and annual sales goals, and create successful, happy customers
• Follow the sales process in order to win new ACV business
• Facilitate resources necessary to further the sales cycle such as Solution Consultants, Customer Service, Marketing etc.
• Effective Data Management through internal and external sources such as CRM, social media, search engines, and press
• Occasional travel for training and/or meetings may be required 

Qualifications

To be successful in this role you have:

• 3+ years of technology sales experience in enterprise software or consulting services, ideally selling to IT organizations 
• Experience in selling en