Senior Cloud Engineer

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Senior Cloud Engineer will be responsible for designing, implementing, and maintaining the infrastructure and services supporting the organization’s operating systems. Collaborating with cross-functional teams, they will architect solutions that ensure reliability, security, and scalability. Their work will include automating infrastructure management, driving operational excellence, and enabling business agility through cutting-edge cloud solutions. This role demands a balance of strategic planning, hands-on engineering, and effective incident management to maintain high availability and business continuity.

Other responsibilities may include (but not limited to)

Infrastructure Architecture & Operation:

• Design and maintain secure, scalable cloud and on-premise (VMWare, OpenShift) infrastructures
• Collaborate with key stakeholders to identify platform requirements and architect resilient solutions across cloud environments
• Implement security controls aligned with industry standards (e.g., NIST, CIS, HIPAA)
• Oversee the implementation of Infrastructure-as-Code (IaC) tools like Terraform or Ansible to ensure consistent infrastructure deployments

Automation & Optimization:

• Develop automation to streamline the provisioning, management, and maintenance of infrastructure resources
• Automate at least 50% of all L1 support tickets to enable more efficient operations
• Build and maintain monitoring frameworks to ensure continuous observability and performance tracking of Linux and cloud systems
• Spearhead efforts to retire legacy systems and standardize tools across 25% of Tier 1 applications

Incident Management & Support:

• Provide Level 4 incident response and lead root cause analysis for critical issues to ensure rapid resolution and minimal downtime
• Coordinate with operations and security teams during incident responses and vulnerability management
• Participate in on-call rotations to maintain infrastructure availability and support escalations

Innovation & Continuous Improvement:

• Evaluate new technologies and recommend improvements to enhance scalability and reduce costs
• Drive efforts to modernize infrastructure by automating software deployments and updates, accelerating delivery cycles
• Reduce production support labor hours by 35% through process improvements and self-healing solutions

Documentation and Knowledge Sharing:

• Maintain up-to-date documentation for automated solutions and infrastructure configurations
• Mentor junior engineers and promote a continuous learning culture within the team

Required Qualifications

• 5+ years of experience in cloud infrastructure design, implementation, and operations
• 5+ years of experience in a public cloud platform (AWS, Azure, GCP) and private cloud technologies (e.g., VMware, OpenShift)
• 3+ years of experience with technologies (Terraform, Helm, Github, Docker, Argo Kubernetes)) and configuration management tools (e.g., Ansible, PowerShell)

Preferred Qualifications

• Experience automating workflows and processes for infrastructure as code
• Knowledge of DevOps principles, microservices, and container orchestration tools like Kubernetes
• Certifications in Data Science, Big Data Engineering, or Cloud Technologies (AWS Solutions Architect, Azure Administrator, etc.)
• Proficiency in scripting languages (Python, Bash, PowerShell) to automate infrastructure tasks

Education:  

• Bachelor’s degree or equivalent experience (Highschool diploma plus 4 years relevant work experience)

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$44.57 - $98.05

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of