Support Broker (Ocean County, NJ)

Public Partnerships LLC  supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.  We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.

Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations.  We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.publicpartnerships.com).

Want to help Others?

Make a difference in your community by helping individuals living with disabilities and seniors to live independently and pursue their life goals. Public Partnerships seeks consultants (also known as Support Brokers) to provide supports brokerage under contract with the New Jersey Department of Human Services. As a consultant, you will provide information and assistance to help participants exercise choice and control over their community services and supports, including helping them act as a household employer of their direct care workers. Primary responsibilities include: providing orientation and training on program rules; enrolling participants and their direct care workers; helping participants to develop a cash management plan (spending plan) for using their monthly budget; monitoring participant health and safety; and maintaining progress notes. Training will be provided.

Watch the "What We Do" video on our website: https://www.publicpartnerships.com/about-us/# 

Responsibilities:

Territory:  Ocean NJ Region

Manage Workload:

• Manage a Workload of 110-145 Program Participants 
• Maintain required contact with assigned participants, including telephone calls and quarterly home visits
• Respond to participant inquiries
• Maintain email communication with participants, as needed
• Resolve participant issues

Provide participants with practical skills training in areas such as:

• Locating community resources.
• Recruiting, selecting, hiring, training, and supervising employees
• Purchasing goods and services.
• Managing a monthly budget to pay for their direct care workers

Assist participants to:

• Enroll in the Personal Preference Program
• Complete required enrollment paperwork
• Identify community resources, services and supports to meet their life goals.
• Develop their spending plan and schedule their employees to stay within their monthly budget 
• Assist direct care workers, to complete required paperwork to be employed by the participant.
• Monitor participant health and safety through monthly phone contact and quarterly home visits (as needed).
• Maintain progress notes in accordance with NASW standards.
• Report and respond to participant complaints and grievances.
• Act as mandated reporter for allegations of abuse, neglect, and exploitation

Required Skills:

• Ability to manage own schedule and work independently with minimal supervision
• Strong Microsoft Office applications s