PROJECT MANAGER- (HYBRID- CHARLOTTE, NC)

 

 

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

The Scrum Master (Team Coach) will be responsible for managing team iteration and PI plans within Azure DevOps (ADO), proactively working within and outside the agile team on identifying dependencies and resolving problems, and will coach team members on Agile methodologies. Ultimately, the Scrum Master will help create self-organizing teams that are flexible and fully productive during iterations.

Responsibilities

• Helping agile teams apply the Scaled Agile Framework (SAFe)
• Supporting the team’s planning of deliverables 
• Helping teams monitor performance utilizing Azure DevOps (ADO)
• Resolving issues that hinder the teams’ work
• Coordinating iterations, retrospective meetings, and daily syncs
• Coaching team members in Agile frameworks
• Listen and support teams in problem-identification and decision making
• Being the point of contact for external communications (e.g., from customers or stakeholders)
• Working with product owners to handle backlogs and new requests
• Resolving conflicts and removing obstacles that occur
• Helping teams implement changes effectively
• Ensuring deliverables are up to quality standards at the end of each sprint
• Guiding development teams to higher scrum maturity
• Helping build an environment where team members ‘own’ the product and enjoy working on it 
• Facilitate the coordinated preparation and execution of PI planning for an agile team. This includes working with the ART team who prioritizes the features to be considered in the next
• program increment (PI) planning cycle.

Essentials Skills

• Must understand the difference between being Agile and doing Agile
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement) 
• Servant leader and communicator with strong interpersonal skills who can facilitate effective discussions of any size across all levels of the organization
• Communicate in an open, honest and direct manner
• Encourage an environment that values mutual respect, openness, and courage
• Persuade by influence rather than authority
• Strong technical aptitude and experience leading teams in delivering quality software
• Experience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model
• Prior experience as a Scrum Master, Project or Program Manager
• Bachelor’s degree or equivalent
• Proficiency in Microsoft Teams, Office, PowerPoint, and Excel programs

 

Desirable

• Demonstrates the comprehension of a Lean-Agile mindset and practices with the ability to develop others in this area 
• Experience applying Lean Thinking and Systems Thinking in large organizations
• Agile Certification (CSM, PSM, or PMI-ACP)
• Project Management Professional (PMP)
• SAFe Agilist (SA) or other SAFe certifications preferred
• Experience managing technical implementations preferred
• Experience leading teams implementing SAP S/4HANA 
• Experience with Azure DevOps or Jira 

Apply to Compass Group today!

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essen