Jobs and Careers

Senior Investigator (Case Management and Operations, 0097079)

University of Hawai'i

United Statesfull_timeVerifiedPosted 26 Jun 2026

About the role

Posting number: 2026-01305

Department: Office of the Vice President for Community Colleges

Division: Administrative Affairs

Job classification: ADMINISTRATIVE SUPPORT

Posting type: Open

Categories: Administration, Human Resources, Legal, Management, Investigative, Professional, Higher Education

Summary

Title: (Institutional Support) Senior Investigator (Case Management and Operations)

Position Number: 0097079

Hiring Unit: Office of the VP for Community Colleges, Administrative Affairs

Location: Honolulu, Hawaii (Manoa)

Date Posted: June 26, 2026

Closing Date: July 13, 2026

Band: B Salary: salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Permanent

Other Conditions: Pending approval for BU exclusion of position

Duties and Responsibilities

(** Denotes Essential Functions)

**Provides policy, program and administrative support to the Director of Compliance and other stakeholders.
**Conducts and manages prompt, impartial and thorough investigations for the Community Colleges in all areas of employee and student misconduct including but not limited to discrimination based on sex, race, and/or other protected characteristics, sexual misconduct, workplace violence, and other misconduct that are prohibited by University policy.
**Evaluates and develops an investigative plan for complaints in accordance with University policy and recognized standards in the employment and compliance arena.
**Manages and reviews all aspects of the investigative process including analyzing allegations to identify pertinent issues and scope and direction of the investigation; timely communication with all parties; identifying witnesses; conducting interviews; gathering, securing and analyzing relevant documentation and information; and establishing the accuracy and authenticity of evidence.
**Manages and advises investigators in all aspects of the investigative process, including advising investigators on charging decisions, applying relevant policies and procedures, evidence gathering and analysis, case management, and report writing.
**Manages and advises investigators in all aspects of the complaint management process, including advising investigators on evaluating complaints, policy analysis, advising campus administrators, and proper documentation.
Develops internal resources to ensure high quality, consistent practice within the Compliance Office and to assist members of the Compliance office in developing skills and expertise.
**Writes and reviews expert analytical fact-finding reports that demonstrate sound, balanced reasoning; clear articulation of facts and supporting evidence; and knowledge of applicable policies, rules, laws, and procedures.
**With the assistance of the Director of Compliance, creates investigative templates, civil rights guidance, and model operating procedures in response to Community College campus needs.
**Provides information to employees and students who have discrimination, civil rights and/or other compliance related concerns; mediates/facilitates resolution of informal complaints; and provides guidance to individuals with respect to access to other resources as necessary.
**Appropriately communicates and corresponds with reporting parties, responding parties, witnesses, advocacy and support offices, campus coordinators, general counsel's office, and others involved with respect to the investigative process and status of investigations.
** Applies perceptive judgment and problem-solving abilities in managing unique cases that are technically complex and potentially volatile.
**Identifies, analyzes, and addresses civil rights and other compliance related issues, including patterns or systematic problems relating to misconduct, that impact the proper management of Community College programs and UH systemwide.
** Continuously identifies, understands and integrates new guidance, law, and best practices into the investigative process.
**Provides interpretation and advisory services to campus administration and campus investigators regarding UH policies and procedures, State and Federal regulations pertaining to civil rights, investigative best practices, and other compliance-related issues.
**Prepares and finalizes policy and procedura