Employment Type:

Full time

Shift:

Day Shift

Description:

Position Summary:

The Vice President - Operations, alongside their dyad, Trinity Health West Michigan Medical Group Chief Medical Officer, is responsible for management of day-to-day medical group operations in the West Michigan market. The Vice President - Operations works closely with the Medical Group executive team to execute against established goals and plans, in keeping with the Medical Group’s priorities and the Trinity Health Strategic Plan.

What the Vice President, Operations - Medical Group will need:

• Bachelor’s in healthcare administration, business public health or related field required; Master’s prepared in healthcare administration, business administration, public health or a related field is preferred.

• Prior work at a Director level or relevant senior leadership experience of 10 years within a medical group environment.

• Must possess a knowledge of operations of complex healthcare organizations, medical staff relations, insurance products/health plans and have broad understanding of changing concepts in health care.

• Understanding and commitment to quality improvement and the tripartite goals of improving outcomes, satisfaction with care and reducing the cost of caring for populations.

• Demonstrated leadership experience in a large group practice or related health care organization.

What the Vice President, Operations - Medical Group will do:

• Annual Operating Plan. Develops and maintains an annual operating plan to meet the organization’s fiscal year goals.
• Operating Budget. Develops annual operating budget with finance and manages to budget throughout the year.
• Operating Model. Develops, maintains, and operationalizes a practice management playbook, codifying best practices, policies, guidelines, and standard work. Develops organizational structures to drive performance and support our mission, vision, values, and objectives.
• Set Goals. Develops systems and processes for cascading goals and priorities to divisions and practices that emphasize local accountability.
• Collaborates on Strategy. Works with dyad partner, Division leadership, VP Strategy, President, CMO and COO to develop divisional strategic plans that support Trinity, Trinity Michigan and Trinity Health Medical Group strategy. 
• Partners with Central Teams. Partners with central teams, including marketing, RSO, compliance, credentialing, IT, Informatics, HR, finance, and clinical operations, to deliver exceptional services that enable front-line staff and providers to deliver exceptional care.
• Integrations & Activations. Evaluate opportunities and prioritize integrations & activations work with the senior leadership team.
• Monitors & Communicates Performance. Develops dashboards and reports to monitor operations performance and communicates status to key stakeholders in the executive team, operations, Trinity Michigan, and Trinity Health Medical Groups.
• Collaborates with Hospital Partners. Develops relationships with hospital operations, service line and physician leaders to ensure clinical services are meeting agreed upon objectives.

Role model. Establishes a foundation as a credible leader with vision, focus and integrity, both inside and outside of the organization.  Is willing to give honest and transparent feedback to all direct reports to improve their development. Models accountability and high standards for entire operations team.

Values. Champions a positive, professional, service-oriented environment by supporting the Trinity Health core values and vision. Maintains the organization’s focus first and foremost on the patients and populations for which Trinity Health providers are responsible. Understands the importance of provider engagement in achieving this goal.  Nurtures a culture which emphasizes consistently doing the right thing, through collaboration, accountability and a passion for innovation and excellence.

Communication. Serves in a critical role in developing and helping to deliver key internal messages for staff and providers. Communicates with confidence both in written and spoken form.

People & Team Development. Drives development of colleagues, providers and teams throughout operations with an emphasis on engagement, retention and growth.

Partners. Partners with leaders across Trinity Health, Trinity Health Medical Groups, Trinity Michigan, central departments, partner health systems and community organizations.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of