Senior Process Analyst/Business Process Re-Engineer

Overview

Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing, building, securing, and operating cutting-edge software solutions and communications systems that drive mission success and operational excellence for Federal Government organizations. We are currently seeking a Senior Process Analyst / Business Process Re-Engineer that will support sprint and product line development activities at the Department of Veteran Affairs. You will play a pivotal role in gathering requirements and developing user stories for existing or new business systems.

 

As a key member of our team, you will be responsible and accountable for providing effective and efficient technical, functional, and requirements support across multiple projects. This is a full-time remote position. Veterans are encouraged to apply.

Essential Functions and Job Responsibilities

• Able to translate specified modeling requirements to realizations using modeling tools, sub-system simulation using boundary conditions, and closed loop control methods.
• Integrate process models with sub-system control code to generate real time simulation.
• Must also be able to document model configuration & model validation, principles of operation, and application guidelines.
• Leading process improvement initiatives and re-engineering efforts to enhance workflows and optimize business processes.
• Analyzing and documenting complex business processes, identifying areas for improvement, and recommending innovative solutions.
• Collaborating with stakeholders to gather detailed requirements and translate them into comprehensive use stories and functional specifications.
• Facilitating workshops and meetings to identify business needs, elicit requirements, and ensure alignment with organizational objectives.
• Ability to assist in the creation of wireframes to facilitate user feedback, clarify/communicate ideas, and provide of visualization of process structure and layout
• Developing and maintaining process maps, use case diagrams, and other documentation to support project deliverables.
• Execute requirements reviews with stakeholders and record results of reviews using a Requirements Traceability Matrix (RTM), updating requirements data following reviews
• Managing and prioritizing multiple projects, ensuring that deadlines are met, and deliverables are of high quality.
• Conducting gap analyses to identify discrepancies between current and desired states and proposing actionable plans to bridge the gaps.
• Providing expertise in the design, development, and implementation of business systems, ensuring they meet user needs and regulatory requirements.
• Participating in testing activities, including the development of test plans, test cases, and conducting user acceptance testing (UAT) to validate system functionality.
• Serving as a liaison between business users, IT teams, and other stakeholders to ensure effective communication and collaboration.
• Continuously monitoring and evaluating process performance, recommending improvements, and implementing best practices.
• Supporting change management efforts, including training and communication strategies, to ensure successful adoption of new processes and systems.
• Participate in the DevOps, Agile-Scrum process by assisting with user story development, estimating, and completion of assigned stories
• Familiar with JIRA, ADO, or other project tracking software
• Work with technical experts and stakeholders to mitigate risks and resolve issues
• Provide daily, weekly, monthly, and/or quarterly metrics as required to leadership and practice partners
• Recommend and execute improvements
• Create technical documentation for reference
• Strong attention to detail and the ability to meet demanding deadlines.
• Ability to adapt well to a changing and dynamic client environment and function independently
• Ability to work nights and weekends (on occasion if needed)
• Perform related duties as assigned by supervisor

Minimum Requirements

• A Bachelor’s Degree in Operations Research, Mathematics, Computer Science, Cost Accounting, or related scientific or technical discipline, or 8 years of additional relevant experience may be substituted for education
• Agile certifications (SAFe, Scrum Master, etc.)
• Applied experience (5 + years):
  • Must have experience in the creation and building of application models for business operation processes
  • Working with customers, users, and project leads in analyzing, designing, implementing, and supporting IT business applications and systems
  • Primary responsibility for individual projects and systems
  • Software Development Lifecycle (SDLC) and