Sales Lead-ANN

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

 

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

 

Sales Lead (Key Holder)

Location: The Shops at Park Lane, Dallas, TX

Reports to: Store Manager

Job Overview
Join LOFT’s client-centric and fashion-fueled team! Be a brand ambassador who builds real connections, shares style wisdom, and keeps the store sparkling, organized, and as visually inspiring as a window display. Bring energy, a love for fashion, and a sharp eye for detail to deliver an unforgettable shopping experience.

Successful Sales Leads embrace our diverse, inclusive culture and set positive leadership examples through their behaviors, serving as a role model and leading all activities related to providing exceptional Customer service. You will be expected to operate as the Leader on Duty  in the absence of a Store Manager, communicating clear action plans that optimize results, performing operational and transactional functions, and assisting with merchandise presentation.

RESPONSIBILITIES/ACCOUNTABILITIES

• Ensure that the Customer remains the top priority while balancing required tasks and overall store operations.
• Drive results and anticipates Customers’ needs while communicating store and individual performance goals to
motivate Associates.
• Coaches Associates “in the moment” on Customer interactions and performance to maximize productivity and
capture customer opportunities.
• Support the business strategy and adjusts tactics as necessary to effectively reach goals.
• Clearly communicate company direction to the team.
• Embrace fashion, understands current market trends and is able to articulate them using Brand interpretations
in every Customer interaction. Represents the Brand by adhering to Brand’s dress code guidelines.
• Safeguard keys to the store, performs opening and closing procedures, assumes PIN and signature privileges
for register functions requiring approval.
• Support and maintains merchandise flow/freight processes, ensuring proper floor set execution to current visual
Brand standards.
• Leverage tools and takes action to drive operational excellence through Standard Operating Procedures (SOP).
• Complete daily tasks to ensure store runs smoothly and meets all Brand standards and guidelines.
• Assist with New Hire onboarding and ongoing Associate training.
• Work collaboratively with internal and external partners to accomplish assigned tasks.
• Report to work as scheduled; records time worked accurately by using Brand’s Time and Attendance system; remains flexible to the needs of the business.

Position Requirements:
• Minimum 2 years of experience in a retail environment in a position of Sales Associate or higher.
• Ability to work a flexible schedule to meet the needs of the business, including evenings/nights, weekends and holiday
shifts.
• Supports and maintains merchandise flow/freight processes, ensuring proper floor set execution to current visual
Brand standards.
• Contributes to the efforts to prevent shrink and raise and maintain safety awareness.
• Additional responsibilities as assigned by Store Manager(s), District Manager, or Regional leaders.
• Ability to organize, delegate, and prioritize assignments, and meet deadlines with minimal supervision.
• Knowledge of visual standards and techniques, and ability to implement and maintain within Brand’s guidelines.
• Communicates effectively with Customers, Managers, Business Partners, Store Associates and Peers.
• Ability to foster team commitment and create a positive, inclusive environment.
• Ability to take initiative in making decisions on a timely/urgent basis.
• Must be technology proficient and able to operate the Point of Sale (POS) System.
• Ability to maneuver around sales floor, stockroom, office, lift up to 50 lbs., and retrieve and stock merchandise
with or without a reasonable accommodation.


Ideal Candidate Will Be:
- Energetic, results-driven associates with experience in visual merchandising, stockroom management, shipment processing, and clothing retail sales.
- Fashion-forward retail experience with a passion for style and a knack for organization.

Compensation and Scheduling:
- Part-time role; Pay is based on exper