Security Officer - Dispatcher

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The University of Miami/UHealth Department of Public Safety as an exciting opportunity for a full-time Security Officer-Dispatcher.

Core Job Summary:

The Security Officer- Dispatcher provides a safe and secure environment for students, staff, customers, visitors, and persons conducting business in an assigned facility by continually looking for situations that could interrupt the normal business flow and taking immediate steps to eliminate the risk. Additionally, the Security Officer 3 engages in loss and crime prevention activities to protect University assets.cy.

Core Responsibilities:                                                                                       

• Controls building access and property removal.

• Maintains civil law and order and assists in prevention of damage due to fire, theft or negligent acts. 

• Responds to all building alarm signals and protects vehicles parked in University parking spaces.

• Assists in monitoring failure or malfunction of electrical and utility systems.

• Detects and reports campus safety problems. 

• Takes remedial and corrective steps and notifies management for all abnormal conditions. 

• Prepares accurate and up-to-date reports.

• Assists staff, students, patients, and visitors by providing directions and other relevant assistance.

• Monitors unauthorized individuals and escorts them from the premises or calls the police.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Patrols hospitals, buildings, grounds and associated areas to prevent, investigate and document arson, theft, vandalism and any other criminal activity.

• Monitors and responds to security, fire and environmental alarms. 

• Assist in follow-up as necessary.

• Responds to emergency calls for assistance and disasters.

• Investigates unusual incidents reported by UM staff, visitors, physicians and patients.

• Provides excellent customer service to patients, families, visitors and staff

• Maintain a safe and secure environment.

• Normal duties require extensive walking, standing, and/or running. 

• Responds to and resolve problems, disputes and unusual circumstances as necessary.

• Handles disruptive individuals with good verbal intervention techniques. 

• Combative individuals may require physical intervention.

• Assist with traffic control as necessary.

• Completes reports and incident documentation as necessary.

• Reports must be easy to read and accurate.

• Controls evidence, valuables, and lost/found items as necessary.

• Operates UM vehicles in accordance with the rules and regulations of the University of Miami.

• Works in an independent atmosphere with minimal supervision and high public contact.

• Completes all mandatory training programs.

• Other duties as assigned.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS      

High School diploma or equivalent required

Minimum 1 year of relevant experience

Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

• Ability to process and handle confidential information with discretion.

• Ability to work evenings, nights, and weekends as necessary.

• Commitment to the University’s core values.

• Ability to work independently and/or in a collaborative environment.

• Proficiency in computer software (i.e. Microsoft Office).