Analyst, Business

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Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
 
As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Reflects the diversity of our community

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for under-represented populations

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Analyst, Business

Job Description Summary:

To perform data analysis on college operations and surface insights related to institutional strategic initiatives for college-wide use, recommend changes to system and process designs.  Provide consultation and guidance on recommended changes that serve the whole college.

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

• Designs, creates, tests, reviews and maintains complex reports and dashboards for a variety of business use cases utilizing appropriate  analytics tools and methods.

• Perform quality assurance work on complex reports and data analytics software used by administration, staff, and students.

• Conducts technical consultations and complex analysis of data for clients, college-wide initiatives, and third party vendors.

• Uses statistical software programming language to obtain and manipulate data. Interprets historical, current, and projected data to identify operational problems, causes, and identify areas for which procedural or system changes are warranted.

• Prepares data reports and statistical charts for college stakeholders.

• Serves as a primary contact between the Institutional Business Analytics team, the IT Team, third-party vendors, and other college areas using institutional data and data analytics.

• Maintains primary responsibility of a college-wide data analytics software including settings, data management, security roles, teams management, organizational/business set up, field security profiles, documentation, and student fields on initial systems setup; reviews during upgrades.

• Develops and conducts training related to improved processes. Supports  documenting processes and procedures.

• Collaborates with operational stakeholders and conducts on-site observations to ascertain unit functions, work performed, and methods used to achieve process outcomes.

• Documents findings and prepares written recommendations for implementation of new systems, procedures, or organizational changes.

• Keeps current with the latest technology and initiatives in higher education; regularly attends techni