Global Program Lead, Corporate Social Responsibility

The Global Programs Lead will own the end-to-end development and execution of our global CSR narratives, campaigns, and signature programs. You will streamline our operating model, ensure cross-team alignment, and drive efficiency across all global impact initiatives. This role reports to the Global Head of CSR.



Responsibilities

- Develop and execute global impact narratives, storytelling strategies, and campaign roadmaps that align with our mission and four core pillars

- Manage end-to-end program management of signature global programs and campaigns, including cross-functional stakeholder alignment, budget management, timeline tracking, and impact measurement

- Streamline global program operations, establish standardized processes for campaign development, approval, and regional rollout to improve team efficiency

- Own internal and external communications for global impact programs, collaborating with global comms and regional teams to ensure consistent messaging across markets

- Lead quarterly program reviews, report on impact outcomes to leadership, and iterate on strategies based on performance data and stakeholder feedback

- Manage the global program budget, track spending, and ensure optimal resource allocation across initiatives