Patient Care Tech - Short Stay Observation (PRN)

Work Shift

Rotating shifts

Scheduled Weekly Hours

0

Summary

This position supports Mercy’s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.

Job Description

Job Duties

• Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed.
• Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
• Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department
• Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others
• Demonstrate effective and age-appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers
• Maintains accurate and real time documentation of patient care provided
• Assures patient privacy by knocking on doors, closing curtains and protecting patient information
• Responds within scope of practice to emergencies and life-threatening conditions
• Demonstrates support for changes in practice designed to improve performance.
• Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers
• Maintain cleanliness and organization of patient rooms and department work areas
• Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance
• Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor. 
• Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Department Specific Duties

Short Stay Observation Unit:

• Obtains equipment and CPMs needed for patients, with correct set up and removal as per physician orders and/or delegated to.
• Prepares rooms and pre-operative beds for surgery as trained and delegated to.
• Participates in regular stocking of supplies in patient rooms and alcoves as required by dept. standards.
• Demonstrates competency in computer navigation to access and find needed information effectively and efficiently as evidenced in hand-offs and documentation.

Knowledge, Skills and Abilities

• Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette
• Creates a welcoming environment for all healthcare team members.
• Demonstrates the ability to provide safe and effective patient care
• Must have the ability to remain focused in stressful situations and perform multiple tasks quickly.

Professional Experience

• Previous Patient Care Tech or Certified Nursing Assistant experience preferred

Education

• High School diploma or equivalent preferred
• In addition, ONE of the following is preferred: 
  • completion of a Certified Nurse Assistant (CNA) or Health Support Professional program ­
  • a minimum of 2 years in a baccalaureate program ­
  • one year in an Associate's Degree in Nursing program
  • comparable education, training and experience in the absence of successful completion of a CNA or Health Support Professional program

Licensure, Certification, Registration

• Current certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.
• Iowa Dependent Adult Abuse and Iowa Child Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.​

Pay Rate Type

Hourly

Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, col