Sales Training Manager

CMS

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

• LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
• HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
• TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.

ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.

Job Summary

This position reports to the Manager of Sales Training within the Cardiac Management Solutions (CMS) business division. To enhance the effectiveness of the field sales force, the Sales Training Manager will develop and implement comprehensive training programs for new and existing sales personnel. This person will be responsible for developing and evaluating targeted training strategy and implementation of training programs across the CMS product portfolio.
Responsibilities include assessing need for, creation and review of, as well as implementation of all training materials and interactions with sales, support personnel, marketing, and other stakeholders. In addition, will support the overall training needs and initiatives of the Sales Department.

Essential Functions

• Manage all training activities to ensure they are conducted efficiently, cost-effectively, compliantly, and in accordance with the organization’s policies and standards.
• Conduct regular training and learning needs analysis across the CMS division and liaise with appropriate stakeholders to develop and implement training initiatives that are appropriate for the business needs and consistent with the overall training and marketing strategy.
• Align as appropriate with our international CMS division partners on training strategies by identifying synergies and opportunities across markets to enhance channel effectiveness.
• Share training strategies and presentations via annual business meetings with German and France training managers.
• Maintain PSR training records from Germany.
• Build and deliver comprehensive training programs via a variety of blended learning processes and training methods.
• Become the expert and go-to person for all aspects related to CMS products, training topics, sales, and sales coaching.
• Create engaging training materials, including presentations, manuals and e-learning modules that foster and accelerate the individual and group learning process.
• Modify and create new training programs and materials as indicated to meet specific training needs.
• Must be proficient with creating new content, updating, and reviewing content for relevance and all aspects of PowerPoint.
• Collaborate with Manager and Director of Sales Training to assess strengths of RMs to lead various aspects of training as appropriate.
• Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
• Work on special projects to create and disseminate Best Practices as indicated.
• Collaborate with other departments to develop and implement initiatives.
• Collaborate throughout the year on process improvements.
• Oversees training programs that include web-based seminars, printed manuals, group sessions, training videos, and more.
• Creation of and oversight of training materials such as Clinical Trial Summary Bookl