Outside Sales Engineer - Semiconductor

Outside Sales Engineer - Semiconductor

Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.

Durex Industries has over 40 years’ expertise in the thermal control business. A trusted custom thermal solutions supplier and engineering design partner for customers across a range of industry sectors, it also offers engineering, manufacturing, testing and laboratory and quality assurance services.

Durex serves businesses in sectors including process industries, life sciences, plastics processing, food and packaging, aerospace, defense, and security. Its innovative bespoke solutions – such as retrofitting heating elements to prevent outdoor beverage dispensers from failing in low temperatures and custom-made circulation heaters to heat fuel in large ship engines.

Join us as we continue to provide solutions to our customers and the world!

The Role
The Outside Sales Engineer will drive sales growth in North America, with a particular focus on high-growth market sectors, including Semiconductor manufacturing and related technologies.

 As the Outside Sales Engineer, you will support all aspects of the sales process, from qualifying new customers to cultivating relationships with existing customers and generating sales opportunities for our products, systems, and services. This role partners closely with internal engineering and operations teams to deliver technically sound, application-appropriate solutions for complex customer environments.

This role is fully remote and west coast location is preferred.

Your Responsibilities:

• Utilize strong communication and networking skills to nurture customer relationships and drive sales growth across assigned accounts, including Semiconductor manufacturers, OEMs, and supporting infrastructure partners.
  
• Identify emerging trends, customer needs, and technology developments within the Semiconductor market, translating them into actionable sales opportunities.
  
• Develop proposals and technical solutions, including performing basic thermal calculations to determine proper heating requirements for Semiconductor and industrial applications.
  
• Support and promote electric thermal solutions appropriate for Semiconductor processes, working collaboratively with application engineering to define scope and requirements.
  
• Efficiently manage and process all aspects of the order cycle, including order entry, approval drawings, and material return authorizations.
  
• Assist with reclaiming previous business while managing and growing sales within a defined customer list.
  
• Track, manage, and advance opportunities through the CRM system, monitoring sales performance and bookings for assigned accounts.
  
• Coordinate with internal teams (engineering, operations, and supply chain) to support project-based sales and multi-stakeholder customer engagements.
  
• Develop and nurture a creative, solution-oriented approach to business development in competitive and technically demanding environments.
  
• Attend industry events, trade shows, and customer meetings to build awareness of solutions and establish relationships with key contacts across Semiconductor and industrial markets.
• Travel within the assigned territory as required to support customer engagement and project execution.

Requirements:

• 2+ years of experience in outside sales, technical sales, or a related service-oriented industry; experience supporting Semiconductor customers is a plus.
  
• Bachelor of Science degree in Mechanical, Chemical, or Electrical Engineering preferred; other relevant technical degrees considered.
  
• Demonstrated ability to understand and communicate technical concepts, specifications, and drawings in a customer-facing environment.
  
• Strong problem-solving skills with the ability to think creatively and resolve project-related challenges in a timely manner.
  
• Proven ability to collaborate cross-functionally to meet customer needs, p