Dairy Technical Services Manager (KS, TX, NM)

Job Description

This position is responsible for providing technical support to Sales and Marketing for Animal Health products specific to the US Ruminant business, with a primary focus on the Dairy Industry in TX, KS and NM. Responsibilities include providing technical support for Ruminant products and programs, including response to product inquiries and adverse reports in accordance with internal, FDA, CFIA and USDA regulatory policies.  The position will require developing trial protocols, monitoring and summarizing clinical and marketing support trials specific to dairy animal health.  Position will be required to maintain contact with key industry professionals to include academic, veterinary related individuals or groups.  Additional duties will include attending and presenting in prominent industry scientific meetings. The selected candidate must reside in TX, KS or NM. Relocation assistance will be provided.

• Deliver a high level of technical expertise, service and support to our company's Dairy sales in North America.  Assure those services are provided within corporate objectives and within budget guidelines.

• Technical service includes but is not limited to: involvement in the development of new products, development of vaccination programs and protocol for use of pharmaceuticals, product use directions,  adverse event reporting, dealing with dairy health issues in customer’s operations, customer complaints and education on new products from our company.

• Travel will compose at a minimum 50% of incumbent’s time.  Travel responsibilities will be prioritized by value of customer and return of travel investment. 

• Participate as a scientific speaker on the agenda of key Dairy industry meetings where needed by communicating non-proprietary company research and representing our company as a source of highly valuable technical expertise.

• Assist research and development team with product evaluation, licensing trials and product development for all our company products. Perform field trial evaluation of newly license products to offer technical support information for those particular products.

• Obtain information regarding customer needs through various channels, networking and customer visits, providing feedback to prioritize research and development needs

• Work with the marketing team on key business initiatives to aid in development of technical and marketing brochures for our company products.

• Act as a liaison between prominent researchers in university, government and private settings to supply our company with stream of information regarding innovative products and developments within the research world.

• Communicate between various Internal departments such as Global, R&D, business development and marketing to improve innovation pipeline, current and future products, and additional label opportunities.

• Provide Sales force training as well as guidance on product implementation for external customers.

Position Qualifications: (please provide below)

Education Minimum Requirement:        

• Must have a Doctor of Veterinary Medicine (D.V.M) degree or PhD in dairy specific animal science. 

Required Experience and Skills**:

• Must have minimum of 2 years related dairy cattle veterinary and/or animal science experience. 

• Excellent verbal and written communication skills.

• Strong interpersonal skills.

• Ability to work in a team environment

• Good leadership skills

• Ability to digest extremely technical information and present it in understandable terms to lay people.

Preferred Experience and Skills:

• Field experience in dairy cattle production and/or ruminant medicine preferred

• Ability to analyze dairy records (i.e. DairyComp 305, DHIA plus, PCDart etc)

• Experience with dairy sensor technologies and use of data to make management decisions

• Fluent in English and Spanish

#EBRG

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

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