Business Systems Analyst Senior

Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

 

Summary

The Business Systems Analyst Senior provides overall coordination, support and maintenance necessary to ensure the proper and effective functioning of business unit or department systems. Participates in the development, analysis, planning, implementation administration, and communication of a broad range of department systems, programs, policies and practices. Serves as the functional area's analytical expert for multiple systems and business areas, which may include system security, reporting, intranet web pages and other areas as defined. Works with other department functions to identify, plan and implement solutions that will maximize organizational effectiveness through the use of technology. Partners with IS and/or leads projects involving process and system improvements and special technology needs. Develops and generates a variety of department, function and company reports and statistical summaries. Assists in the development and maintenance of standardized reporting protocol for the functional area to ensure data integrity and consistency.

 

In this role you will be responsible for:

• Interfaces with advanced solution providers and vendors to assess, implement, and test and optimize EAMS solutions including Maximo, Korber, Smart, SEW, and Zycus.
• Completes functional approval of EAMS security entitlements, including periodic reviews and monthly/quarterly reporting to maintain compliance with auditing standards.
• Acts as a fully competent back-up for current EAMSbiz Business Systems Analyst team members to ensure seamless continuity of operations during absences/PTO.
• Coordinates the data setup and executing mass data uploads to the EAMS solution, specifically Maximo, with accuracy and efficiency to meet Business’ requests.
• Able to document and train peers on the execution of mass data uploads in support of Business Service Requests.
• Liaises between Business Requestors and EAMS IT technical team to facilitate the setup of data loadsheets for executing mass data uploads.
• Performs the role of UAT Test Lead for deployment of enhancements, defect fixes, and/or data uploads for EAMS Project and/or EAMS Production Support, ensuring quality assurance and smooth implementations.

Minimum Requirements

• BS/BA equivalency or an equivalent combination of four years relevant work experience and relevant college coursework in business, information technology or a related area.
• An additional five (5) years of progressively responsible experience where strong understanding of database design, structure, functions and processes and experience with database tools is obtained.
• Previous experience with the systems specific to the functional area may also be required.
• Demonstrated knowledge of business processes and operational knowledge including functions, procedures, processes, and computer systems.
• Ability to identify process improvement opportunities and tie functional needs to technology solutions.
• Demonstrated project/team experience and ability to prioritize work.
• Strong analytical ability to review data, see relationships and patterns as well as communication, interpersonal and organizational skills.
• Experience in managing projects and identifying and resolving issues.
• Expertise in PC applications including advanced skill level in Microsoft Excel, Access, and Word.
• Requires proficient knowledge of emerging practices and technologies used within the area.
• Knowledge of applicable federal and state laws, regulations, and standards impacting business areas.
• Demonstrated communication skills, both verbal and written.

 

Preferred Skills:

• Strong analytical and problem-solving abilities.
• Experience managing IAM security entitlements and audit-related reporting.
• Proven ability to work with solution providers & software vendors for the purposes of incident reporting and resolution.
• Expertise in data management, including coordination & execution of mass data uploads to software solutions, preferably MRP and/or ERP
• Ability to train Business peers and EAMSbiz support team members in system processes including mass-uploads, security entitlement reviews & audit reporting.
• Hands-on experience with software development User Acceptance Testing (UAT) leadership and execution.
• Excellent communication and collaboration skill