Senior Occupational Health Consultant/ Program Manager

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defence and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

We are seeking a highly skilled Senior Occupational Health Consultant to join our team. The ideal candidate will be responsible for overseeing occupational health programs, ensuring compliance with relevant regulations, and driving business growth through strategic customer engagement and program development.

Responsibilities:

1. Occupational Health Program Management:

   • Develop, implement, and manage comprehensive occupational health programs.
   • Conduct workplace assessments to identify health and safety risks, providing expert advice on EPA, OSHA, and EHS regulations.
   • Deliver training programs on occupational health and safety topics, ensuring that all workplace health practices comply with the latest regulations.

2. Consultative Expertise and Business Growth:

   • Promote and expand FOH’s services through regular customer interaction, product demonstrations, and presentations to agency personnel, professional organizations, and other consumer constituencies.
   • Utilize a consultative model to identify customer needs and determine the most appropriate service options in conjunction with subject matter experts.
   • Develop strategic business tools such as SWOT analyses, revenue rollup reports, and competitor analyses to inform and execute business capture plans.
   • Create and maintain Interagency Agreements (IAAs) and Statements of Work (SOWs) in consultation with FOH subject matter experts, ensuring they accurately reflect customer needs and FOH’s service capabilities.

3. Customer Relationship Management:

   • Develop and maintain comprehensive knowledge of all FOH products and services, demonstrating this knowledge to peers and customers.
   • Utilize Customer Relationship Management (CRM) tools to maintain current and relevant customer information, developing prospective business reports to identify potential business needs.
   • Cultivate relationships at all levels within client agencies to enhance FOH’s position, leading to incremental business growth within the designated book of business.

4. Collaboration and Strategic Planning:

   • Work collaboratively with other FOH service and administrative areas to achieve desired customer outcomes.
   • Facilitate efforts among FOH service areas to ensure customer satisfaction and gather ongoing customer feedback to make service improvement suggestions.
   • Coordinate and manage significant programmatic components, such as serving as the subject matter resource for others in the Division, being a member of special project teams, or acting as the Division’s training coordinator.

5. Program Evaluation and Reporting:

   • Conduct root cause analysis for occupational incidents, maintain accurate health records, and prepare detailed reports.
   • Administer first aid and CPR when necessary.
   • Stay updated on workers' compensation laws and regulations and ensure that all FOH activities comply with applicable legal and professional guidelines.

6. Metrics and Performance:

   • Meet metrics related to new business growth and expanded growth of existing business.
   • Demonstrate analytical abilities by synthesizing information to develop appropriate customer-ce