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Associate Director of Operations and Communications

United Way of Greater Atlanta
United Statesfull_timeVerifiedPosted 18 Sept 2025

About the role

Job Details

Job Location Headquarters - Atlanta, GAPosition Type Full TimeEducation Level Bachelor's DegreeJob Category Nonprofit - Social Services

Who are we?

 

ORGANIZATIONAL OVERVIEW

United Way of Greater Atlanta (UWGA) is in the midst of transformational change and is embarking on new and different ways to raise and earn revenue so that it can accelerate and scale its mission to drive sustainable and equitable improvements in the well-being of children, families, and individuals in greater Atlanta. The mission remains the same: To bring together people and resources to drive sustainable and equitable improvements in the well-being of half a million lives across Greater Atlanta. The value proposition is to Unite Greater Atlanta to create, amplify and accelerate solutions that promote child well-being by addressing our communities’ most complex social challenges.

 

These solutions and the backbone behind them are all in service of the organization’s bold growth ambition: Triple unrestricted revenue by 2029 to be the best-in-class investor in child well-being in Greater Atlanta, ultimately eliminating the barriers of one’s zip code as a hindrance to future success. This transformation will unleash the next generation of UWGA, putting UWGA on a growth pathway that will significantly amplify its impact by increasing its investment in solutions that can make a lasting difference for Child Well-Being in Greater Atlanta.

 

DEPARTMENT OVERVIEW

 

The Major Gifts team plays a vital role in fostering meaningful philanthropic connections across our community. At United Way of Greater Atlanta, we are committed to sharing validated, data-driven insights that demonstrate the effectiveness and impact of our mission to improve child well-being. As ambassadors of this mission, our Major Gifts team leads with purpose—building trusted relationships with donors, aligning their passions with our work, and offering compelling reasons to invest in lasting change. While we are proud to be leaders in major and transformational giving, we recognize that successful fundraising is a shared responsibility. Every member of our organization contributes to creating the conditions that inspire generosity and ensure accountability to our donors. We are servant leaders who hold ourselves—and one another—to the highest standards, driven by a personal commitment to excellence and a deep dedication to the children and families we serve.

 

What are we looking for?

JOB SUMMARY

Associate Director, Operations & Communications -

This innovative position will play an instrumental role on the Major Gifts team through organized planning of unique engagement experiences, management of vendor networks & internal processes, as well as implementation of multiple affinity groups/giving society strategic plans aimed at increasing revenue and retention; provides direct engagement opportunities; effectively supports management of volunteer boards, committees, cabinets, etc.; responding to inbound communications with exemplary/prompt customer service; support growing affinity group/giving society membership; expanding individual engagement to the entire region; stewarding UWGA friends and partners; engaging a diverse audience; and more.  In pursuit of these goals and other measurable metrics, the Associate Director will utilize, and be responsible for, various channels to build connections within the UWGA community and beyond, including but not limited to, volunteerism, phone, social media, email, events, surveys, etc. 

 

QUALIFICATIONS

 

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Company

United Way of Greater Atlanta

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