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Emergency/Triage Liaison
Rarebreed Veterinary PartnersUnited Statesfull_timeVerifiedPosted 27 Oct 2025
💰 $60,000/yr($48,000/yr – $60,000/yr)
About the role
Burlington Emergency & Veterinary Specialists (BEVS) is seeking a skilled and compassionate Triage Emergency Liaison to join our Emergency & Critical Care (ECC) team. This role requires working evenings and weekends, and can be either part- or full-time. BEVS is Vermont’s only 24/7 specialty and emergency animal hospital. We offer an unparalleled level of care, including expert emergency and critical care 24 hours a day, as well as advanced specialty services such as dentistry and oral surgery, internal medicine, neurology, ophthalmology, radioiodine therapy, and surgery. As a trusted partner to pet owners and referring veterinarians across the region, our team is committed to excellence in veterinary medicine and compassionate care. https://bevsvt.com/ Our Emergency Liaisons enhance the quality of patient care by acting as a bridge between our clients and medical teams. They work with other support staff and clinical members to meet the needs of our clients, and serve as a resource for questions and issues related to payment, plan of care, difficult decisions and other client concerns. Triage Emergency Liaison Burlington Emergency and Veterinary Specialists in Williston, VT Pay rate: $24.00-$30.00/hour depending on experience and credentialing KEY RESPONSIBILITIES
- Perform initial triage of stable patients upon presentation to the ER and communicate status and expectations to the client and emergency team.
- Educate and provide our clients with the knowledge they need for a positive experience
- Review all medical plans with client to ensure understanding of care received and associated charges
- Work with medical staff to provide answers to client’s questions in an expedient manner
- Support and educate clients through end of life decisions
- Build and strengthen relationships with our referring veterinary community via follow-up and assistance with patient communications
- Collaborate with clinical teams and facilitate across departments to find solutions
- Provide updates to clients and assist in the transfer of records
- Competitive compensation and insurance (medical, dental, vision)
- 401(k) with up to 4% company match after 6 months
- Generous paid time off and bonding leave
- Company-paid life, AD&D, and short-term disability insurance
- Continuing education allowance and license fee reimbursement
- Employee referral program and uniform a
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