Strategic Accounts Manager, Interior Architecture & Design

Ware Malcomb has an exciting opportunity for a Strategic Accounts Manager to join our team!
The Strategic Accounts Manager plays a pivotal role within the Ware Malcomb management team, responsible for bridging our local leaders with stakeholders in our corporate account clients, as well as collaborating with other essential brokerage and real estate teams. The primary responsibility of this position is to nurture strong connections with our corporate account clients and generate new opportunities for the Corporate Accounts team.
This role involves cultivating strong relationships between leaders across Ware Malcomb's 28 offices and local client representatives. The Manager must possess a positive and engaging personality, along with the ability to guide key decision-makers from initial conversations to contractual agreements. This individual should also exemplify Ware Malcomb's culture and embody our company values by leading by example.

Strategic Accounts Manager Responsibilities:

• Demonstrate commitment to learning, understanding and implementing all of Ware Malcomb's business philosophies and practices.
• Engage and connect with account key personnel on a daily basis. 
• Assist in the connection of account relationships with WM Regional Leaders and provide quarterly updates.
• Record progress in CRM for all pursuits for Corporate Accounts provided by Principals.
• Mine/collect information on corporate account projects to inform leads and pursuits.
• Review corporate account's awarded projects quarterly to gauge office participation in programs across the county.
• Review account's market sector targets from Fortune 500 Updated List .
• Track clients across our market sectors and research how we can diversify work with existing clients in CRM.
• Report quarterly financials, office wins and projects currently under contract
• Support WM office(s) in responses to National RFPs
• Review progress of pursuits on a monthly basis with quarterly reporting, adjusting strategy as needed.
• Leverage existing relationships to make "warm calls" for new relationships
• Contact CM/PMs, Brokers, and End Users for meetings.
• Understand your group's regional and company's overall revenue, growth, product diversity, and geographic goals.
• Build brand awareness nationally.
• Attend the majority of the market's business development networking/functions where we need additional representation.
• Set up networking meetings, coffees, and lunches on a regular basis.
• Prepare a strategic BD connection plan with Directors to maximize impact of the role and ability to connect with all regions.
• Review marketing materials and provide updates or help create marketing material per specific clients or pursuits.
• Coordinate efforts and communicate regularly with the other Corporate Account team members.

Strategic Accounts Manager Qualifications:

• Bachelor's Degree in Architecture or Interior Design
• Minimum of 8 years' of experience within the field of interior architecture or commercial real estate, with at least 2 years' at the Project Manager or Senior Manager level
• Preferred experience in a corporate accounts role or team
• Strong computer skills and experience using Microsoft Word, Microsoft Project, Newforma, Bluebeam, and Excel
• Strong written and verbal communication skills
• Ability to multitask and prioritize deadlines
• Ability to speak in front of small to large groups of people
• Ability to move prospects to clients

Established in 1972, Ware Malcomb is a contemporary and expanding full service design firm providing professional architecture, planning, interior design, civil engineering, branding and building measurement services to corporate, commercial/residential developer and public/institutional clients throughout the world.
With office locations throughout the United States, Canada, Mexico and Brazil, the firm specializes in the design of commercial office, corporate, industrial, science & technology, healthcare, retail, auto, public/institutional facilities and renovation projects.
Ware Malcomb offers the best of both worlds - a small-office, supportive and nurturing work environment with large company resources and support - providing an amazing opportunity for professional growth.  Ware Malcomb offers a wellness-focused company culture, competitive salary and overall benefits package.
Ware Malcomb is recognized as an Inc. 5000 fastest-growing private company and a Hot Firm and Best Firm to Work For by Zweig Group!
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