Technical Operations Manager (Network and Security)

Requisition Id 13902 

 

Overview:  

We are seeking a Technical Operations Manager who will focus on Security and Network infrastructure systems. This position resides in the Data and Communications Services Group (DCS) in the Fabrication Instrumentation and Inspection Division (FIID), and Facilities and Operations Directorate (F&O), at Oak Ridge National Laboratory (ORNL).  

 

As part of our team, you will ensure that the instrumentation and controls-based equipment associated with security and network systems utilized throughout the Oak Ridge Reservation (ORR) are operational and can produce traceable data in a safe, reliable, and economical manner. DCS ensures systems are installed, inspected, calibrated, and maintained in accordance with environmental, safety, health, and quality requirements. The Technical Operations Manager has technical oversight responsibility for design/management of network, fiber and security systems installation and operation, as well as design/management of LAN, Wireless networks, Audio Visual systems, and Spectrum management for quality and compliance requirements. Requirements could include but are not limited to DOE Price-Anderson Amendments Act (PAAA), ASE Nuclear Quality Assurance-1 (NQA-1), National Electric Code (NEC), Building Industry Consulting Service International (BICSI) and Federal Communications Commission (FCC). ORNL’s ability to apply and maintain compliance with these or similar requirements depend on the ability of Data and Communications Services group to provide technical oversight.

 

The successful applicant will provide technical and quality oversight for network and security systems on the ORNL site and other facilities on the ORR. Working independently, they will solve technical problems as well as support technical projects and functions related to their role. They will support Senior Technical Staff on the execution of the programs and project management by providing technical drawings, schedules, quotes, leading field installation. In addition, they will have approval authority for commissioning.

 

Major Duties/Responsibilities: 

• Under limited supervision direct, oversee and provide technical solutions for the implementation of industry standards and ORNL work controls necessary for work to be performed in a safe, compliant, and effective manner.

• Provide leadership that fosters an open and supportive working environment where staff can report issues and concerns without fear of retribution.

• Provide technical assistance, oversight and/or direction to ensure that customer systems are installed, inspected, calibrated, and maintained in accordance with environmental, safety, health, and quality requirements.

• Develop and review with other technical support services proper work authorization documents to ensure they exist before any planned modifications to existing facility infrastructure commences.

• Serve as Technical Project Officer (TPO) when necessary to make use of various subcontract services, such as subcontracted installations, repairs, and/or specialty inspections ensuring the subcontractor properly executes work according to the agreed terms and conditions.

• Represent the DCS organization in providing solutions to technical problems associated with networks, security systems and/or assigned projects.

• Analyze causes to resolve non-conforming work and departures from documented policies and procedures and ensure adherence to quality manual and applicable accreditation body requirements (including ISO 9001, ISO 14001, NEC, BICSI, and UL508A.)

• Ensure system design operate within design specifications ensuring simplicity and ease of use for end users.

• Provide technical drawings and supporting documentation for these systems, as-builts, redlines, or design changes.

• Assist other technical professionals with experience and knowledge of Telecom infrastructure, applicable standards, and compliance.

• Serve as the point of contact for security systems and/or other