Senior Supply Chain Technology Manager

Requisition Number: 71706

 

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Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

 

Purpose

Lead the strategic direction and continuous improvement of supply chain ERP platforms, ensuring alignment with business strategy and maximizing value delivery. The Sr. Manager is accountable for product ownership of SAP ECC MM/PM modules for SC/Mfg globally , executive communication, end user adoption and the development of a high-performing team of experts.

 

Responsibilities

• Provide strategic leadership to a team of senior experts, fostering a high-performance culture and supporting the professional growth of future leaders within the organization.
• Act as the primary product owner for SAP ECC MM/PM and S/4 modules, ensuring platform capabilities are maximized to deliver measurable business value.
• Manage the lifecycle of the platform developing and executing a roadmap that aligns with business requirements, supporting long-term strategy.
• Ensure supply chain platform consistently delivers value by engaging stakeholders and business leaders.
• Lead team that includes Subject Matter Experts and Super Users, providing guidance on system configuration and local adaptations, best practice standards, training and troubleshooting.
• Track usability metrics globally and ensure off-system exceptions generating value leakage are addressed.
• Ensure standardization and global distribution of system configuration improvements.
• Collaborate with IT to ensure business requirements are addressed with optimal design.
• Lead Project Managers and SMEs in system enhancements, upgrades or expansions through the projects.
• Own and execute change management plans to promote user adoption and ensure smooth transitions during system updates or process changes.
• Oversee the development and deployment of advanced training programs and resources, ensuring readiness for new technologies and processes.
• Work closely with Supply Chain Leadership and stakeholders to update on changes and ensure proper prioritization of system enhancements. 
• Serve as a trusted advisor to Supply Chain Leadership, providing regular executive-level updates on platform performance, risk mitigation, and strategic opportunities.
• Leverage Lean, Agile and other methodologies to lead projects related to:
  • Strategic initiatives that leverage the system or functional processes for broader business objectives.
  • System upgrades, expansions, and new implementations to enhance functionality.

 

Required Qualifications

• Bachelor’s degree in Supply Chain Management, Information Systems, Business Administration, or a related field.
• 15+ years of experience supporting and enabling supply chain systems or a related role with exposure to system configuration and optimization.
• Experie