Senior Account Executive, Client Services

SALARY: $70,000 - $80,000 + bonus

LOCATION: New York

Who are we?

We are the originators of influencer marketing.

Influencer is an agency built at the intersection of creativity, data, and technology with a unique ‘people power & platform power’ approach.

From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience.

Campaigns are underpinned by Influencer’s game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world’s leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta.

We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the ‘True Human Influence’ movement; on a mission for creator campaigns to be judged in the same way as other media activations.

Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences.

Job Title

Senior Account Executive, Client Services

Reporting of the role

This role reports to an Account Director, Client Services

Overview of the job

As the Senior Account Executive, you will be working within the Client Services team. In this exciting role you will be working directly with some of our most high profile clients and social platforms. The Senior Account Executive plays a key role in building and maintaining our relationships with creators, bringing the best client service to our clients.

3 best things about the job

(Three highlights to really sell this specific role and get the candidate excited about it)

• Be part of one of the fastest-growing Global influencer marketing agencies

• The chance to learn from and knowledge share with the global teams

• Joining the business at a time of growth and expansion in the NA (North America) region

Measures of success –

In the first few months, you would have:

(This could be about embedding with clients, learning systems/tools, hitting certain goals. Like the above it’s another chance to sell to the candidate and bring the role to life)

• Met the team: Spent 1:1 with your manager and other team members to build rapport and understand how your role fits into the overall structure.

• Familiarized yourself with key processes: Particular reference to our internal campaign trackers, sourcing, and creator selection processes.

• Learned our key systems: Reference to Slack, Google Workspace, IQ Data, and Waves.

• Established creator comms understanding: Identify creators, contact/negotiate with them, and onboard them to Waves.

• Creator management: Draft contracts using our internal processes and platforms, work on creator briefs, deliver creator lists including outsource reach out negotiations and management of creators, share creator guidelines across campaigns.

• Initiated minimal client interaction: Answer client questions when on-ground and support client comms on calls and via email with help from the manager.

Roles & Responsibilities:

• Support with the day-to-day management of influencer campaigns,