Associate Director, Product Manager

About this role: 

Gartner’s core asset is its people. Our people develop insights, share advice, and create experiences that help our clients be more successful. The HR Strategy & Operations team within Gartner derives actionable insights from workforce data to recommend and implement better ways of attracting, developing, and retaining Gartner associates to drive growth, higher sales, more productivity, and better client experiences.  We drive impact on Gartner’s Mission Critical Priorities by leveraging state of the art technology, analytics, and processes.  

The Associate Director, HR Systems will be tasked with identifying the customer needs and the larger business objectives, articulate what success looks like for a product and the broader roadmap, and drive excellence in execution while providing strong guidance and communication to the business.

What you will do: 

• Align the HR product roadmaps to business priorities and translate business requirements into effective technology-enabled solutions.

• Proactively partner with the business, IT, HR leaders, and Functional Centers of Excellence (COE) to understand business issues, analyze data, and create a product strategy.

• Analyze stakeholder and user features requests and drive planning, prioritization, and communication to stakeholders.

• Manage the development process by making sure the development team understands the features, details, and how it helps the end-user; communicate with cross-functional teams and help to manage resources between them.

• Maintain relationships and lead COE meetings to ensure planning, prioritization, and visibility to all projects and product enhancements.

• Align stakeholders around the vision for HR products and help to resolve competing priorities between stakeholder groups through discussion facilitation and issue escalation when appropriate.

• Optimize user experience based on feedback and use cases, ensuring the products provide are intuitive and efficient and meet our associates in their flow of work.

• Gather user feedback and improve the HR systems products to meet evolving needs.

What you will need: 

• Bachelor’s degree or equivalent

• 10+ years of experience

• Systems design, product management / product strategy, understanding of Data and Analytics

• Knowledge of HR business processes and systems

• System implementation/deployment and change management experience is preferred

• Strong quantitative and qualitative business analytical skills, including ability to turn analysis into actionable recommendations with measurable business impact

• Problem solver, inquisitive, resourceful, organized, growth mindset, customer focused

• Ability to influence cross-functional teams across all levels of the organization and work collaboratively in a matrixed environment

• Outstanding written and verbal communication skills

• A bias for action, including balancing tradeoffs, a willingness to roll up their sleeves and do what it takes to get things done

• Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside comfort zone

Impact of Role

• Delivery of scalable technology-enabled HR products/projects aligned to business objectives and progression of HR systems roadmap to improve associate productivity and experience to drive Gartner’s growth.

• A successful candidate can identify the customer needs and the larger business objectives, articulate what success looks like for a product and the broader roadmap, and drive excellence in execution while providing strong guidance and communication to the business.

• On time delivery; client satisfaction; focus/delivery based on business and user needs; decrease in manual/ad-hoc work for associates

What you will get:  

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching more! 

• Collaborative, team-oriented culture that embraces diversity  

• Professional development and unlimited growth opportunities 

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown