Business Analyst - News Production, Reuters

Our organization drives the rapidly evolving and strategic technology initiatives of the world's most trusted news organization, Reuters News. The successful candidate will provide business and technical analysis to help drive the delivery of our technology solutions. They will work on identifying, defining, and building capabilities that add value to our editorial tools and services, which support the entire editorial workflow for Reuters News journalists around the globe. The candidate must have excellent technical and analytical skills, as well as be self-motivated, keen to learn new skills and willing to take initiative to get things done.

As a Business Analyst - News Production you will be an integral part of the software development life cycle.  Your responsibilities will include analysis, design, testing, support and maintenance of the News Technology products and platforms.  You will be expected to become a subject matter expert for specific implementations and tools.  Projects will include implementing new features and expanding the product offering for existing clients, as well as ensuring proper functioning of existing functionalities. 

About the Role

In this opportunity as Business Analyst - News Production, you will:

• Capture and articulate software requirements by understanding client’s needs and goals
• Visually represent business and software processes through process maps
• Create testing strategies and test cases (positive and negative)
• Design user flows for new applications and visually represent them
• Write user stories following agile principles
• Create customer journeys and personas
• Collect, analyze, and synthesize data; create reports and dashboards
• Collaborate closely with Development, QA, DevOps and Project Management teams when needed, to ensure all requirements are understood and can be delivered effectively
• Identify project and development dependencies and line-up deliveries appropriately

About You

You're a fit for the role of Business Analyst - News Production, if your background includes:

• Strong analytical and problem-solving skills, and an ability to deconstruct activities into manageable tasks
• Proficiency in writing and testing functional and non-functional software requirements
• Ability to quickly learn new subject areas and apply technology solutions to them
• Strong knowledge of data analysis and data visualization techniques and tools (Tableau, Power BI)
• Experience in latest AI technologies is highly advantageous (Gen AI, NLP, ML, Data Mining)
• Experience working with Figma and project management software like Jira/ADO/Trello
• Proficiency with Miro, Lucidchart, or equivalent tools is advantageous
• Experience in a Business analyst/Product management role
• Excellent written and verbal communication skills in English is a must
• Ability to work with virtual/geographically dispersed and multi-cultural teams, in various time zones
• Experience with Agile software development is preferred
• Ability to work on multiple tasks and projects and prioritize as required
• Drive, initiative, and the ability to work unsupervised when required
• SQL and Programming languages experience is an advantage but not required
• Exposure to news / media industry is highly advantageous

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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer