Clinical Lab Associate & Phlebotomist Trainee Program

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

CLA-PHB Program

Job Summary:

Clinical Laboratory Assistant (CLA)/Phlebotomist Trainee, prepares patient samples for testing in the diagnostic laboratory. Activities can include performing phlebotomy, accessioning samples as they are delivered to the laboratory, centrifuging and pipetting samples, packaging samples, and operating instruments. CLA Trainees also perform tasks such as answering phone calls and troubleshooting issues. CLA Trainees may work in the preanalytical areas of Specimen Receiving and Phlebotomy as well as almost every department within the diagnostic laboratory.

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Shift- Monday- Friday first shift

Must have a computer

KEY RESPONSIBILITIES

• Complete 4 weeks of online lecture material which includes safety, medical terminology and anatomy & physiology.             
• Attend rotations within appropriate shift hours: specimen receiving, anatomic pathology, chemistry, hematology, microbiology and outpatient phlebotomy for phlebotomists.
• Will be expected to communicate effectively and professionally with peers, instructors, physicians, healthcare professionals, and patients, both verbally and in writing.
• Will be expected to communicate effectively and professionally with peers, instructors, physicians, healthcare professionals, and patients, both verbally and in writing.
• Answer phones and record messages, collect specimen delivery information and maintain documentation.
• Ensure laboratory samples are collected, handled, labeled and transported properly.

TECHNICAL CAPABILITIES

• Specimen Collection (Fundamental Awareness): Has limited experience, training, direct exposure, or past experience working with specimen collection.
• Quality Assurance (Fundamental Awareness): Understands the goal of increasing organizational productivity and individual performance by making the products and services within your work assignments more efficient and more effective. Demonstrates quality management practices on the job which result in superior products and services delivered.
• Phlebotomy (Fundamental Awareness): Has limited experience, training, direct exposure, or past experience working with phlebotomy.
• Customer Service (Fundamental Awareness): Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.

These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South.

Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

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Core Accountabilities:

Organizational Impact: Delivers job responsibilities that impact own job area/team with some guidance. Problem Solving/ Complexity of work: Uses existing procedures, research and analysis to solve standard job related problems that may require some judgement. Breadth of Knowledge: Requires subject matter knowledge wi