Program Manager
CapgeminiAbout the role
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
The Program Manager will lead and oversee multiple digital transformation programs across clients, ensuring successful delivery of strategic initiatives aligned with business objectives. This role requires strong leadership in managing cross-functional teams, stakeholder engagement, and delivering value through digital solutions (e.g., cloud, data, AI, customer experience platforms, and agile transformation).
Key Responsibilities
1. Program Leadership & Delivery
Lead end-to-end delivery of large-scale digital programs across multiple workstreams.
Ensure alignment of program objectives with client business goals and digital strategy.
Drive program governance, planning, execution, monitoring, and closure.
Manage interdependencies across projects within the program.
2. Stakeholder Management
Act as the primary interface for senior stakeholders (client executives, sponsors, internal leadership).
Provide regular updates on program health, risks, and financials.
Build trusted relationships and drive strategic conversations with clients.
3. Financial & Commercial Management
Manage program budgets, forecasts, revenue tracking, and profitability.
Ensure adherence to contract terms, SOWs, and commercial commitments.
Identify opportunities for upsell/cross-sell within the digital portfolio.
4. Risk & Governance
Establish robust governance frameworks and reporting structures.
Identify, track, and mitigate risks and issues proactively.
Ensure compliance with organizational and client standards.
5. Team Leadership
Lead cross-functional and distributed teams (delivery, architecture, QA, business, etc.).
Mentor project managers and emerging leaders within the program.
Foster a culture of collaboration, accountability, and innovation.
6. Digital Transformation Expertise
Drive adoption of modern digital technologies:
Cloud (Azure, AWS, GCP)
Data & Analytics
AI/ML solutions
Customer Experience platforms
Agile/DevOps practices
Guide clients in defining digital roadmaps and transformation strategies.
7. Process & Continuous Improvement
Drive process excellence using Agile, SAFe, or hybrid models.
Ensure continuous improvement in delivery quality, efficiency, and customer satisfaction.
Implement best practices in program management and delivery.
Key Skills
Functional Skills
Program & portfolio management
Financial management & forecasting
Risk & issue management
Digital strategy & transformation
Leadership Skills
Executive communication
Strategic thinking
Negotiation & conflict resolution
Team building and mentoring
Technical Awareness
Cloud platforms (Azure preferred in many orgs)
Data, AI/ML, integration architectures
DevOps and Agile frameworks
KPIs / Success Metrics
Program delivery (scope, schedule, cost, quality)
Customer satisfaction (CSAT/NPS)
Revenue growth and margin improvement
Risk mitigation effectiveness
Team engagement and retention
Typical Reporting Structure
Reports to: Delivery/Practice Head (Digital)
Manages: Project Managers, Delivery Leads, Cross-functional team
The base compensation range for this role in the posted location is 124543 - 177624
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and bus
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