Vice President & General Manager, Clinical Asset Management

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here.

The Vice President and GM, Clinical Asset Management is responsible to lead the strategic vision, innovation, and operational execution for the CAM organization, including Clinical Asset Management and Mobile CAM Services (including Mobile Medical Equipment, GeoSense and RentalWatch programs).  This leadership role translates enterprise strategy into scalable solutions that drive growth, performance, and customer value. It partners across executive and functional leadership to enhance customer retention, expand service offerings, and continuously improve financial and operational outcomes. With full P&L accountability, the leader oversees service delivery, ensures regulatory compliance, and drives operational excellence across a diverse portfolio. Additionally, the role builds and develops high-performing teams, fosters a culture of innovation and accountability, and strengthens key customer relationships to position TRIMEDX as a trusted healthcare partner.

Location: Eastern or Central Time Zone; with close proximity to a major airport. Our Central Office is located on the northwest side of Indianapolis. Position requires national travel to meetings & client hospital sites.

• Relocation is not available for this position

• Immigration sponsorship not available for this position

Responsibilities          

Strategy Development, Change Management, Innovation and Growth for Clinical Asset Management organization (CAM)

• Lead the development, launch and scaling of new CAM solutions, including Clinical Asset Management, Mobile Medical Equipment, GeoSense and RentalWatch programs.  Oversee proof of concept and execute the strategic development for overall CAM business prosperity and growth to ensure TRIMEDX is the most trusted partner in healthcare for area of responsibility.

• Translate strategy into Scalable operational solutions and service offerings that support CAM enterprise growth.  Frame and advance the TRIMEDX Clinical Asset Management value proposition, including solution features, benefits, and key performance indicators (KPIs).

• Work effectively with TRIMEDX executives, Customer Experience, Business Development, and other functional leaders to drive customer growth, retention and satisfaction, business innovation, service delivery strategies; manages revenue growth, cost reduction and continuous improvement.

• Recognize problems as opportunities for creativity, innovation, and change; takes calculated risk and encourages others to challenge assumptions to seek alternative solutions.

• Champion and lead corporate-wide strategic initiatives for adoption within area of responsibility.

• Lead operating review meetings and other recurring meetings with peers to communicate strategy and initiatives, drive adoption and change and monitor growth and operation performance.

Customer Account Management

• Set high standards and accountabilities for all Clinical Asset Management platforms, including CAM, MME, GeoSense and RentalWatch teams, to deliver customer satisfaction including developing and overseeing strategies for Customer retention and cost savings reduction opportunities.

• Provide guidance to direct reports for customer engagement including business reviews with customers to ensure program understanding, customer satisfaction, strategic partnering, innovation, and continuous improvement efforts.

• Develop key customer relationships and coach leaders to develop and nurture existing customer account management strategies to assure customer loyalty.

• Work closely with leadership and functional leadership to develop strategies for high performance, customer retention, growth, and solution adoption.

Operational Leadership

• Oversee all service operations with full accountability for platform-level performance of CAM, MME, GeoSense and RentalWatch solutions for achieving service, financial, regulatory compliance, associate engagement and retention and organizational development goals to ensure service ex