Key Account Manager

Are you our new Key Account Manager at Too Good To Go Norway?

At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to fight food waste.

As the world’s largest food waste-fighting app, we connect stores that have unsold, surplus food with consumers who buy and enjoy it. We’re growing fast, with our community of 76 +million users, 187,000+ partners, and more than 216 million meals saved.! But there’s still a lot more we want to achieve.

That is where you come in: we’re looking for an exceptional Key Account Manager to join us in our Oslo office and help grow our impact across Norway.

Your mission

You will play a pivotal role in the growth of Too Good To Go by using your experience in the food service sector to acquire and grow partnerships with prominent retailers in the food and beverages industry, focusing specifically on out of home.

Your role

Your role is twofold: first, you will focus on winning Key Accounts in the food service sector that are not yet working with us. You will work closely with another Key Account Manager focusing on these big food service establishments, and also help strengthen and build our relationships with important existing key accounts together with the Key Partner Growth Manager. You will work with their stakeholders, building trust and connect with them, while looking for opportunities to expand our commercial partnership, maximise our presence in their estate, and get their business more involved in the food waste movement. Next to that, you will lead a team of two Key Account Specialists focused on franchised stores in the retail and non-retail sector.

Reporting to the Key Account Lead you will work closely with the Growth team to ensure the successful onboarding of new stores and deliver training to staff. You will closely collaborate with other Key Account team members, as well as colleagues across marketing and independent sales.

The role will include:

• Research : independently search for new opportunities, learn about the business in depth, build strong relationships with the stakeholders and understand their decision-making process. 
• Business development, convince HQ’s and stores to integrate TGTG in their processes. Build and suggest strong commercial offers in order to convince stakeholders. 
• Working closely with Account Growth: sharing your portfolio, ensuring together the relationship is strong and business KPIs are met. Developing strategies to grow and optimise your accounts and working with the retailer to increase store coverage and overall supply.
• Contribute to the Key Account strategy and supporting international cooperation across global chain opportunities. Building reports to track performance and identify trends, create financial projections and forecasts for internal planning and commercial proposals.
• Pitch: create and deliver high quality, professional presentations to potential partners, and confidently speak about the business and food waste proposition.
• Cross-team collaboration to become a trusted Food Waste Advisor. Share technical food waste knowledge, data and results to advise and partner with the Key Accounts. 

Requirements

• Knowledge and/or interest in food service operations. Find the best ways to integrate new processes and services into the existing store operations.
• Master in the art of framing the right value proposition to the customer. Knowledge of what the partners need and what area of value we need to emphasize to them.
• Account Management experience, demonstrating an ability to build reports, establish trust, deepen relationships, and grow business together.
• Ability to lead negotiations skilfully, and create and deliver high impact pitches
• Communication and storytelling. You know when to speak, you know how to listen, and you know how to engage a whole room and keep their attention
• Full professional proficiency in Norwegian and English
• Planning and project management skills to both plan and project manage effectively throughout the Key Account acquisition and retention process.
• CRM & Data Analysis knowledge to use raw data to create performance reports and projections to identify and understand trends, opportunities and issues.
• A true passion for the mission and raising awareness of food waste & sustainability.

Our Values:

• We fight together: Food waste is a big beast to fight. We can do it if we fight together as Waste Warriors with no ego. We believe in a #oneteam.
• We raise the bar: We always push for more. We work smart, smash barriers and elevate one another.
• We keep it simple: Our ambitions are bold but our solutions are simple.