Senior Manager, Inventory Control and Quality Assurance
DSVAbout the role
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - VIRTUAL - US Kentucky
Division: Solutions
Job Posting Title: Senior Manager, Inventory Control and Quality Assurance - 118673
Time Type: Full Time
The Senior Manager of Inventory Control & Quality Assurance will lead the strategy, governance, and execution of inventory accuracy, quality performance, and operational compliance across DSV’s North American Contract Logistics, High Tech II vertical.
This role is responsible for driving inventory integrity, storage health, and quality excellence across a multi-site 3PL footprint. The leader will oversee regionally dispersed ICQA resources and influence site operations teams to deliver measurable improvements in accuracy, shrink reduction, and process adherence.
Success in this role requires the ability to drive results through both direct and indirect leadership and influence, embedding standards and accountability across a highly matrixed operations organization.
Key Responsibilities
Leadership & Cross-Functional Influence
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Lead a team of regionally distributed ICQA managers, leads, and analysts
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Build capability and consistency across sites through training, tools, and governance
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Partner closely with:
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Site Operations Leaders
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Engineering & Continuous Improvement teams
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Account Management / Customer teams
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Influence without direct authority to ensure adoption of ICQA standards
Inventory Accuracy & Control
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Own network-wide inventory accuracy performance, including:
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Cycle count execution and compliance
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Root cause analysis of discrepancies
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Shrink and missing inventory reduction programs
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Establish standardized inventory control policies, audit routines, research best practices, and escalation processes
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Drive accountability across site operations teams for inventory accuracy KPIs
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Implement reporting and dashboards to track:
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Inventory accuracy
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Adjustments and write-offs
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Root cause trends
Storage Capacity & Inventory Health
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Define and monitor storage utilization and capacity health metrics across the network
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Partner with operations and engineering to:
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Monitor and proactively manage storage health (fullness)
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Prevent related congestion, operational inefficiencies, and inventory integrity risks
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Develop frameworks for inventory health management, including:
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Aging inventory
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Obsolescence risk
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Location accuracy
Quality Assurance & Performance Management
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Establish and maintain quality management systems (QM
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