Senior Manager, Internal Communications - based onsite in St. Petersburg, FL

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

JOB SUMMARY Senior Manager, Internal Communications - based onsite in St. Petersburg, FL

The Senior Manager of Internal Communications is responsible for developing and strategically managing the implementation of dynamic, comprehensive communications programs in support of Jabil’s strategic goals, brand integrity, corporate goals, and key strategic initiatives. Reporting to the Senior Director of Enterprise Marketing and Communications, this position leads internal communications for Jabil globally. The position is based in Jabil’s Headquarters in St. Petersburg, Florida, and remote work is not considered.

What can you expect to do?

• Interface regularly with key leaders and employees to formulate and manage communications strategies, content, and timing to support business objectives, employee engagement, and company image.
• Develop and manage communications in support of Jabil’s key internal audiences, to increase awareness, understanding, and engagement.
• Proactively develop and execute integrated communications programs to leverage internal and external messages, including the development of a content calendar for JabilWeb, the company’s intranet.
• Become the internal SME on Jabil’s email communications platform, managing the internal email schedule to best serve our internal stakeholders.
• Serve as the first point-of-contact for crisis situations and communications initiatives for Jabil’s headquarters in St. Petersburg, Florida.
• Lead global cross-functional communications projects, gain leadership buy-in, ensure projects are delivered on time and within budget, including the creation and execution of campaigns by internal staff members.
• Create metrics to measure program effectiveness and obtain data to improve programs for greater impact; evaluate the communications program to measure its performance and ensure it is meeting/exceeding goals/objectives.
• Lead continuous improvement of the global communications function to include resources, tools, and lessons learned/best practices.
• Develop and manage the execution of communications integration and transformational initiatives.
• Develop and oversee corporate-level strategies that support business objectives and strategic imperatives.
• Lead teams responsible for the implementation of communications strategies for various departmental functions (e.g. HR, Legal, Finance).
• May perform other duties and responsibilities as assigned.
   

What is the experience needed to be successful in this role?

Knowledge Requirements:

• Effectively builds relationships within the organization to help achieve business outcomes. Demonstrates expertise in dealing with business partners at a strategic level, coaching and counseling them, and influencing leadership thinking in strategic internal communications.
• Effectively selects the most beneficial channel mix depending on audience and desired outcomes.
• Collects, analyzes, and interprets qualitative and quantitative data and information to develop a thorough understanding of stakeholder motivations, preferences, and opinions. Uses in-depth knowledge of key audience values to achieve communication goals beyond mere understanding or agreement, such as engagement and active support.
• Provides superior communications counsel to managers and senior leaders and enables them to lead dialogue with their respective stakeholders. Coaches executives and helps them relate to their audience.
• Shapes function and broader organization to focus on outcome-based communications.
• Build in metrics as part of program planning to measure the effectiveness of programs and obtain data to improve programs for greater impact.
• Proficiency in the use of personal computers, Microsoft Office products (Excel, Word, and PowerPoint), and e-mail skills required.
   

Leadership Requirements:

• Identify individual and team strengths and development needs on an ongoing basis.
• Coach and mentor staff to deliver excellence to every stakeholder. Provide ongoing coaching and counseling to team members based on feedback.
• Establish clear measurable goals and objectives by wh