Sales Specialist

Our Company
Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.

Summary
The Sales Specialist will be responsible for working directly with the Foodservice National
Account team, Manufacture Representatives, Customer Service and Field Service to provide
administrative support across various disciplines. Sales reporting, customer presentations,
customer quotations, pricing, technical information, schedule management and general
customer support as required.

 

Key Performance Indicators
 Monthly Sales Growth – Food Service & Direct account month-to-month sales
 Quote Success Rate – Converting quotes into sales orders
 Customer Satisfaction – Individual and company reputation
 Sales Funnel – Number (and sales value) of open quotes.

 

Essential Functions
 Prepare quotations and pricing as directed for FS National Account customers
 Prepare weekly sales reports and summaries – FS National Accounts, Rep Groups,
House Account sales
 Prepare customer presentations in collaboration with FS National Account Team and
Marketing
 Provide technical documents as requested or direct customers to the correct Lancer
department for support
 Manage and maintain databases for existing customers and for new leads generated
from website and/or tradeshows
 Assign and distribute incoming leads
 Schedule Manufacture Representative training sessions with Field Service Manager
 Coordinate travel schedules and meetings with FS National Account team
 Coordinate and book quarterly business reviews with Manufacture Representatives and
direct accounts
 Coordinate all FS National Account customer visits
 Prepare reporting and data for quarterly business reviews.
 Participate in customer presentations and RFP process as requested
 Other duties as assigned

Knowledge, Skills & Abilities
Strong organizational and planning skills
 Ability to manage multiple projects and competing priorities with little supervision
 Knowledge of business and internal processes
 Excellent oral and written communication and interpersonal skills with a demonstrated
ability to effectively interact with individuals at all levels of the organization
 Proactive and results-oriented work ethic
 Able to work both independently and as part of a team
 Participate in customer presentations and RFP process as requested
 Proficient with Microsoft Office programs (Word, PowerPoint, Excel)
 Account management responsibilities.

Education & Experience
 Bachelor's degree in Business, Marketing, or related field preferred
 5-8 year’s experience in Sales, Account Management or Marketing Preferred
 Experience developing successful account plans, new product introduction plans or new
market plans preferred.

Work Environment
This job operates in an office environment. This role routinely uses standard office equipment
such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in
the work environment is usually moderate.

 

Physical Demands
Standing, sitting, walking, and bending as needed. Using the proper lifting technique may be
required to lift objects up to 30 lbs. May have to reach for object at or above shoulder height.
May be required to operate traditional office equipment including computers, copiers, fax
machines and telephones.

 

Other Duties
By signing this document, the employee acknowledges that they have read and understood the
job description. The employee agrees to perform the duties and responsibilities outlined to the
best of their ability and understands that these may be modified or updated as necessary to
meet the needs of the organization. Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or responsibilities that are required of the
employee for this job. Duties, responsibilities, and activities may change at any time with or
without notice.

Notice To Third Party Agencies
Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of a