Consumer Finance Coordinator

Company Description

A LITTLE ABOUT US: 

At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs. 

Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities. 

As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence. 

With services in 17 states, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time. 

Join our nationwide family and let us help you achieve your unique goals and dreams. 

WE OFFER: 

• Work Environment: Onsite, Mendota Heights, MN for the first 90 days with opportunity for Hybrid after orientation period (2 to 3 days a week).
• Compensation: $27.60 to $28.35 Hourly.
• Team Culture: Expect a friendly, social team culture filled with tenured employees who collaborate seamlessly and communicate frequently, it’s a place where teamwork truly thrives!
• Work Schedule: Monday - Friday 8 AM - 4:30 PM CST during orientation (first 90 days). Then it will change to 7 AM - 3:30 PM CST.
• Retirement Savings: 401 K plan with up to 3% employer match after one year of service. 
• Insurance & Health: Medical, dental, vision (domestic partners eligible for dental), pet insurance, life insurance at no cost, plus supplemental insurance options, FSA, and HSA. 
• Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave.
• Employee Perks: National Brand Discounts, Employee Referral Program, and Employee Assistance Program.   
• Job Mobility: Opportunities within Dungarvin’s 17 states of service.
• Growth & Development: Access to career growth opportunities, paid training, and mentorship.

Job Description

The Consumer Finance Coordinator ensures accurate, timely management of consumer personal funds, service authorizations, and room & board accounts. You’ll work across multiple states, interact with a variety of personalities in operations, and support audits, reconciliations, and process improvements. This role is detail-oriented, process-heavy, and essential to maintaining the integrity of Dungarvin’s financial systems. 

WHAT YOU'll DO: 

• Financial processing: Pay invoices, enter deposits, adjust credit/debit card limits, and reconcile daily bank balances 
• Revenue & receivables: Enter and reconcile room & board accounts, research unpaid balances, and collaborate with Social Security and state/county agencies 
• Service authorization management: Oversee authorizations from start to finish, ensure billing aligns with approvals, and track all changes in systems 
• Reporting & audits: Prepare journal entries, sub-ledgers, write-offs, and monthly/quarterly reports; support audits and process improvement initiatives 
• Customer service: Collaborate with operations staff across states, balancing patience with strong personalities while ensuring accuracy 
• Organizational excellence: Maintain detailed, organized financial records and contribute to continuous improvement 

Qualifications

MUST HAVE:  

• Expertise & Education: High School Diploma or GED and 2+  years of  accounting, billing, or finance experience OR  a minimum of 5+ years of related Experience. 
• Technical Proficiencies: Workday, UltiPro (Ultimate Software), Kronos, and other payroll and time-keeping systems. 
• Microsoft 365 Proficiency: Proficient in Word, Excel, PowerPoint, Outlook, and SharePoint for efficient communication, reporting, and documentation. 

NICE TO HAVE:  

• Accounting Systems:  Experience with Dynamics GP (Great Plains) and multiple accounting or billing systems. 
• Industry Experience: Prior experience working within healthcare, human services, Social Services or other regulated environments.  <