Electrical Field Service Engineer

About Us:

BW Packaging is driving performance at the intersection of people, technology, and customer care. As part of the privately held Barry Wehmiller family, we unite a global team of packaging experts with a clear purpose: People Who Care, Building Solutions that Perform. We take on our customers’ toughest challenges as our own — delivering both innovative and enduring solutions that set the standard for value and performance. Our strength comes from our people and the power of our brands — trusted names in packaging that are known worldwide for engineering excellence, application expertise, and lifetime commitment to customer success. Truly Human Leadership guides our belief that exceptional business results and profound respect for people together provide the foundation of enduring success. We are committed to forging lasting partnerships with our customers, earning their trust through integrity, expertise, and execution. With our full range of packaging solutions and long term partnership and service, we help customers achieve operational excellence today while building the future of packaging together.

 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

 

Job Description:

Interested in automation and programming PLCs? PSA is looking for skilled & motivated team players to join our Field Service team in June 2026! This career is an incredible opportunity for those that: desire to work hands-on with machinery, enjoy troubleshooting and new challenges, and will thrive in a persistent, customer-focused, and self-directed environment.

This role is responsible for providing installation, service, and troubleshooting support on machinery in the field, specifically of company products including: packaging machinery for wet and dry filling, capping, and can seaming. This role is part of a team mixed of engineers and technicians with a solid support structure. This team member is expected to interface with customers in the field, solve problems, and collaborate with engineering to help innovate and continuously improve our products and services.

Key Responsibilities/Complexities:

• Provide support in troubleshooting problems with customer equipment either onsite or via phone or other technology.

• As a team, complete onsite new machine installations; perform routine and/or emergency electro-mechanical service.

• Installation activities consist of but are not limited to:

• Controls programming and modification

• Coordination of layout at customer site including cable runs/pulls

• Termination of cables and wiring

• Installation and configuration of system software

• Mechanical mounting of sensors or other devices

• System tuning and optimization.

• Integrate line control when needed.

• Diagnose servo control issues.

• Collaborate with engineering teams when needed.

• Train customer operations and maintenance personnel with emphasis on safe operation.

• Provide follow-up documentation, such as installation and service records and trip reports/expenses, in a timely manner.

• Assist with detecting defective/faulty materials or equipment; report unusual conditions to team leaders.

• Establish and build positive working relationships with our internal and external customers.

• Provide leadership and coaching of less experienced team members with installation, service repair and troubleshooting as needed.

• Maintain work area in a clean, orderly, and safe fashion.

• Ability to work on weekends or as a customer schedule dictates.

• Ability to travel nationally and internationally when required. Must have or are able to obtain a passport.

• When not dispatched to a customer site, provide support to customers through the technical support team in a remote manner.

• When requested, assist PSA plant with assembly and factory acceptance testing support.

Physical Demands:

• Frequent sitting, standing; kneeling, crouching and crawling.

• Frequent walking, climbing and balancing.

• Lift or move up to 15 pounds regularly; frequently lift or move 25 pounds, and occasionally lift and move up to 75 pounds.

Requi