Senior Lead Product Manager -Global Pay Later

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

As the Sr. Lead Product Manager on our Global Pay Later team, you will be responsible for executing product strategy and roadmap, so we can deliver on our 2026+ objectives. Specifically, we have bold aspirations to accelerate our Total Payment Volume (TPV) growth rate, and you will play a critical role defining and delivering features and capabilities that accelerate our growth rate. You will have the opportunity to work on releases that expand our geographic footprint, improve the consumer experience, enable direct to consumer (DTC) products and features, and/or enhance our merchant messaging capabilities. You will work closely with our design, engineering, program management, data, and legal teams, among other partner teams, to build innovative, world-class customer experiences that deepen engagement, drive growth, and strengthen our brand. You will be responsible for conducting customer research, analyzing competitors and data sets, setting goals for releases, prioritizing initiatives, creating product requirements, partnering with design and engineering to build products and features, designing experiments, analyzing results, and sharing impact summaries with leadership, among much more. To be successful, you will need to thrive on changing the status quo but also remain laser focused on working customer back, making every experience seamless, simple, and intuitive. This is a high-impact, high-visibility role that requires a balance of strategic thinking, operational excellence, analytical rigor

Job Description:

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners