Overnight/Swing Shift Shelter Manager

Recruiting Opportunity Closes: 01.09.2025

Hourly Wage: $33.00 - $35.00 DOE

Hours Per Week: 40

Status: Non-Exempt / Full Time - Temporary

Number of Positions: 1

Position Title: Overnight/Swing Shift Shelter Manager

Department: Social Services

Location: City of Portland; (two sites)

 

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application, upload a resume.

To apply online go to:  Overnight/Swing Shift Shelter Manager

To apply in person go to 6655 NE 82nd Ave., Portland, OR 97220. Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Justin Moshkowski at justin.moshkowski@usw.salvationarmy.org or call (503) 731-3960. Mr. Moshkowski is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

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Position Summary: The Shelter Manager is responsible for the management and operation of two overnight temporary shelters, ensuring it is a safe, secure, and supportive environment for staff and clients. This role involves supervising shelter staff, maintaining shelter standards, and collaborating with community partners to support individuals and families transitioning from homelessness to stable housing. This position is funding-dependent and temporary but ideal candidates will be considered for further full-time positions as they become available.

Essential Responsibilities:

Staff Management:

• Hire, train, schedule, and develop a team of advocates and support staff, or work with a staffing agency to onboard and assign a temporary workforce as needed.
• Provide ongoing leadership, support, and role modeling for staff.
• Conduct one-on-one meetings and performance evaluations for assigned shelter workers.
• Approve staff timesheets and leave requests, ensuring adequate overnight shelter coverage.

Shelter Operations:

• Oversee nightly operations to ensure the shelter is clean, safe, and secure.
• Maintain adequate supplies, food, and other resources for shelter operations.

Client Support:

• Provide support to clients, assisting them in their transition from homelessness to safe shelter; managing the nightly in-process and morning exit routines
• Intervene in client crises and conduct crisis intervention as needed.

Emergency Response:

• Respond to emergent situations and emergencies on a 24/7 basis.

Recordkeeping and Reporting:

• Maintain accurate and complete daily records and reports.
• Submit detailed shift reports and monthly summaries to the Program Manager, Assistant Director or Executive Director for Shelter Operations.

Collaboration and Community Engagement:

• Maintain professional relationships with service providers, volunteers, staff, and community members.
• Coordinate volunteer and intern efforts to support shelter operations.
• Attend local and state meetings relevant to shelter operations if requested to do so
• Participate in shelter staff meetings to ensure alignment with organizational goals.

Additional Duties:

• Manage client referrals and coordinate with external services to support client needs.
• Address facility maintenance and ensure compliance with safety and operational standards.

Qualifications:

• High school diploma or equivalent required; bachelor’s degree in social services, management, or related field preferred.
• Minimum of 2 years of experience in shelter operations or social services, with 1 year in a supervisory role.
• Knowledge of trauma-informed care and crisis intervention techniques.
• Strong organizational, interpersonal, and communication skills.
• Proficiency in Microsoft Office and ability to maintain accurate records and reports.
• Ability to work flexible hours, including nights, weeken