Senior Manager, RDU Contract Management

The Senior Manager, US Market Access Contracts Management is responsible for the lifecycle management process of agreements with US Managed Care Organizations (Commercial and Government, such as Medicare Advantage and Part D), Specialty Distributors, Specialty Pharmacies, Group Purchasing Organizations, and other segments and channels as required. A successful candidate will ensure agreements meet business, legal, operational, and compliance needs in a fast-paced biopharmaceutical market access environment across several therapeutic areas. This role collaborates and aligns with Market Access Field Directors and reports to the Senior Director, Contract Strategy, Management, and Pricing.

Accountabilities

- Drafting, redlining, and reviewing multiple documents including executive summaries, four-corner agreement documents, agreements, templates, RFPs, Bids, amendments, correspondence, etc. relating to various Market Access Customers.

- Collaborate with Market Access Payor Marketing to implement the appropriate product contracting strategies for existing and pipeline products.

- Reviewing Market Access documents with cross-functional partners ensuring the agreements have the necessary language to clarify the business intent, are operational and meet legal and compliance requirements.

- Presenting potential benefits and risks of contracting scenarios and coordinating with legal and Market Access team members to develop alternative solutions.

- Negotiating agreement language to resolve issues, problems, and potential future concerns.

- Researching and analyzing the legislative and managed care environment and coordinating with Market Access Payor Marketing and Field Directors to provide innovative contracting recommendations for existing product strategies and new launches that align with business and compliance objectives.

- Efficiently communicating negotiation status and results with internal business partners, ensuring effective implementation of strategic objectives.

- Building, developing, and maintaining tracking of all contract terms (Membership, Formularies, Agreement Requirements, Provisions, etc.) for various internal reporting needs.

- Working across the organization, including Finance, Market Access Field Teams, Market Access Payor Marketing, Legal, Market Access Rebate Adjudication, Government Price Reporting, Analytics and Pricing, to confirm or request information necessary to support accurate and timely rebate and invoice processing (i.e., plan eligibility, formulary validation, etc.).

- Assisting with the development and ongoing contract reporting needs related to Market Access documents on a regular and/or ad-hoc basis as requested.

Essential Skills/Experience

- Bachelor’s degree

- 3+ years of pharmaceutical or commercial healthcare experience with 1+ year of contracting experience preferable within US Healthcare, biopharmaceutical, provider, patient services, procurement, distribution/trade, group purchasing organizations and/or managed care industries, including but not limited to specialty pharmacy and managed care payors (health plans, pharmacy benefit managers, etc.).

- Ability to manage and prioritize multiple tasks and projects simultaneously, work independently as well as with a team, possess strong oral, written and interpersonal communication skills with a focus on customer service.

- Work in a demanding work environment, flexibility to adhere to unexpected deadlines, willingness to learn new skills, systems and processes.

- A successful candidate has a patient-focused mentality, is organized, driven, has high attention to detail, is accountable, and can achieve high-quality results with compliance and integrity.

- Up to 10% travel as required.

- The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem-solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

Desirable Skills/Experience

- Experience with Specialty and/or Rare Disease therapeutic areas

- High level of proficiency in MS Office software including: Word, Excel, Outlook, Visio, and PowerPoint

- Understanding of the US Payor, Channel, and Buy and Bill Reimbursement Landscape

- Experience securing contract access for rare disease medicines

- Experience launching new products and indications

- Knowledge of Government Pricing implications and calculations

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