Medical Administrative Assistant - SharpCare Float Pool - Full-Time - Day Shift

Hours:

Shift Start Time:

Variable

Shift End Time:

Variable

AWS Hours Requirement:

8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements:

As Needed

On-Call Required:

No

Hourly Pay Range (Minimum - Midpoint - Maximum):

$24.750 - $30.860 - $36.970

 

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position.  The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. 

 

This position will float to all SharpCare sites.

What You Will Do
Assist patients, staff, and physicians as needed to maintain a high level of efficiency of operations to provide high quality care. Represent SharpCare by providing patients with appointments, information, and other clinical and operational support services for all SharpCare Medical Offices. Provide clinical support to the patients by demonstrating technical expertise and competence, within the established scope of practice. Provide a high level of customer service in a manner consistent with our Mission and Goals.

Required Qualifications

• Other : Certification of completion of a Medical Assistant Program.
• California BBS Licensed Marriage and Family Therapist (LMFT) - CA Board of Behavioral Sciences -REQUIRED

Preferred Qualifications

• 1 Year MA experience in related clinical area.
• Experience in customer service, computer skills, and phones in an office setting.
• Hospital Corpsman (HM) - US Navy -PREFERRED
• Certified Medical Assistant (CMA) - California Certifying Board for Medical Assistants -PREFERRED

Essential Functions

• Clinical competencies
  Successfully completes Clinical Competencies with a score of 90% or greater in each section = Great.
  Successfully completes Clinical Competencies with a score of 90% or greater on all but one section. Passed on retesting = Good.
  Unsuccessful in passing more than one section of Clinical Competency Testing and/or failed to pass testing on second attempt = Needs Improvement.
• Clinical skills
  Demonstrates clinical knowledge and skills in an assigned area and within scope of practice by providing direct patient care and successfully performing nursing tasks in assigned area.
  Fully successful in performing/assisting with all tests and procedures in assigned department.
  Demonstrates technical expertise and competency within established scope of practice.
  Uses universal precautions and demonstrates knowledge and practice of infection control policies and procedures.
  Ensures all medications are verified by licensed personnel before being administered. Ensures verification by licensed person and documentation of all medications administered including two (2) patient identifier verification. Our expectation is no medication errors.
  Able to prepare patient for examination or procedure. Obtains complete and accurate consent for procedures. Partners with providers to continuously learn and expand clinical knowledge base.
  Accurately documents patient care per protocol. Clearly documents information in patient's clinical record or departmental logs.
  Maintains current knowledge of medications and administration techniques.
  Listens to patients, collects pertinent information, recognizes the urgency of patient's problem and routes to providers as necessary.
  Returns phone calls according to provider instruction.
  May schedule patient appointments.
  Provides assistance to front office in resolving issues related to front office responsibilities including scheduling, telephone management and service recovery.
  Provides specific educational materials and individual teaching in partnership with providers.
  Participates in clinical projects as directed by provider, manager, supervisor, or director.
  Uses universal precautions, may review pre-printed teaching materials or written instructions from the provider with the patient.
  Demonstrates clear knowledge and accountability of quality regulations and standards for the department.
  Assist with site audits.
  Assists with patient outreach, metric management, and scheduling follow-ups as required.
• Department efficiency and effectiveness
  Organizes and completes daily requirements and responsibilities.
  Telephone Message Management - Ensures prompt and efficient return of messages