Manager, General

Hendrick GMC

Location: 736 Saturn Parkway, Columbia, South Carolina 29212

 

Summary:  Responsible for leading the overall operation of the dealership successfully.  Responsible for operations, profitability, performance results, and customer satisfaction in all departments in the dealership.

Supervisory Responsibilities:  This job has direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

• Plans and implements successful dealership operations
• Reports regularly to and works effectively with Management Company
• Assesses the operations of all dealership departments
• Works with department managers to improve operations, performance, and profitability
• Supervises department managers
• Oversees training and supervision of all dealership employees
• Oversees hiring and discipline decisions
• Oversees pricing and inventory
• Maintains good working relationship with manufacturer and lending institutions
• Serves as effective dealership representative to community
• Oversees balance sheet management
• Maintains effective employee relations
• Conducts daily, weekly, monthly manager meetings       
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training 
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o   GED

o   High School Diploma

o   Associate Degree

√   Bachelor Degree

o   Master Degree

o   Doctorate Degree

Field of Study/Work Experience:

o   Accounting

√   Automotive

√   Business

o   Human Resources

o   Information Technology

Desired Work Experience:

o   up to 3 years

o   3-5 years

√   5+ years

Education/Experience:

Record of success in previous management positions. Demonstrable understanding of automotive dealership finances.  Thorough knowledge of automotive industry.  Excellent sales skills.  Ability to motivate dealership employees. 

Certificates and Licenses:

√   Valid Driver’s License

o   Automobile Salesperson License

  

Computer Skills:

Advanced Computer skills in Microsoft Office products. Advanced ability to learn software utilized in operations.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers, manufacturers, lending institutions, and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit; use hands to finger, handle, and feel.

Environment Demands:

Duties are performed throughout the dealership, both indoors and outdoors. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the dealership facilities and the outdoor car lot to interact with customers and other departments.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos.  Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to analyze and interpret financial reports and spreadsheets.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others