Jobs and Careers

VISITOR INFORMATION PROGRAM ASSISTANT II (SR-10)

State of Hawaiʻi

Island of Hawaii, United Statesfull_timeVerifiedPosted 28 May 2026

💰 $52,656/yr($41,652/yr – $52,656/yr)

About the role

Posting number: DOT-AIR-2026-15

Department: Transportation - Airports

Division: Visitor Info Prgm

Job classification: VISITOR INFORMATION PROGRAM ASSISTANT II (SR-10)

Posting type: Open

Categories: Airports, Customer Service

Summary

Recruitment Number: DOT-AIR-2026-15

THIS CONTINUOUS RECRUITMENT MAY BE CLOSED AT ANY TIME. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.

The immediate vacancies are located at the Ellison Onizuka Kona International Airports at Keahole.

Salary: $3,471 to $4,388 per month (SR-10) Level II

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

Shift work: Applicants must be willing and able to work rotating shifts, including evenings, weekends and holidays.

This posting is for the State of Hawaii, Department of Transportation (DOT). If you have any questions regarding this civil service recruitment, contact our Personnel Office at (808) 587-2145, Monday - Friday, 7:45 am - 4:30 pm (HST).

The Department of Human Resources Development - State Recruiting Office will refer all inquiries regarding this civil service recruitment to the DOT Personnel Office.

Examples of duties

The Visitor Information Program Assistant II is responsible for greeting, welcoming, and assisting the traveling public at the Ellison Onizuka Kona International Airports at Keahole, for providing information of interest to visitors to encourage travel to the major islands in the Hawaiian chain; and for incidentally performing various clerical duties and other related duties as assigned.

To view the Class Specification in its entirety, please CLICK HERE.

Qualifications

To qualify, applicants must meet ALL of the following requirements:

Basic Experience: Applicants must possess experience which demonstrated the ability to read, understand and follow oral and written instructions, and a high degree of verbal skill. This requirement may also be met with the possession of a high school diploma or equivalent.

General Experience:One (1) year of work experience which demonstrated positive evidence that applicants possess patience, tact, and an even temper in meeting and dealing with others.

Special Language Requirement: For Visitor Information Program Assistant II, in order to be considered for appointment and to enter on duty, applicants must possess knowledge of the ability to speak the ONE of the following languages in addition to the English language: JAPANESE, MANDARIN, KOREAN, TAGALOG, HAWAIIAN, SAMOAN, SPANISH, FRENCH.

Driver's License: Applicants must possess a valid driver's license at the time of appointment.

Substitutions Allowed: Relevant substitutions as described in the complete Minimum Qualification Requirements will apply.

Federal Criminal History Records Check: In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the airport must undergo a pre-employment fingerprint-based criminal history record check. In order to be granted the Security Identification Display Area (SIDA) clearance, prospective employees must not have been convicted, or found "not guilty by reason of insanity," of a disqualifying criminal offense within ten years from the date of the application. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding ten years.

The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Minimum Qualification Requirements in its entirety, please