Client Development Floater, Healthcare (Charlotte or Atlanta)

As a member of the Healthcare Sales Team, the Client Development Floater is responsible for customer service activities in locations throughout the U.S. determined by business needs. Service management includes providing on-site RX return services to pharmacies in those locations. To be successful in this job, you must be an energetic and hands-on individual with a successful track record in territory management. This customer-focused role provides an opportunity to grow professionally in a healthcare service and sales career.

Candidates must reside in the Charlotte or Atlanta area, within close proximity to the airport due to the high travel nature of this role.

Primary Accountabilities

• 90% service and 10% administrative duties, or as previously determined by manager. Interface with customers on a professional level, handling concerns and providing education on all services and regulatory compliance issues.

• Travel to scheduled locations throughout assigned territory, servicing pharmacies by facilitating the pharmaceutical returns process. Ensure the customer has all tools needed for proper return of products.

• ​This role requires 80% travel, which includes approximately four weeks on the road followed by one week at home. The scheduled is balanced with a generous time off package and and 11 company paid holidays.

• Responsible for accurately inventorying all controlled substances and completing proper DEA documentation as required by law.

• Prepare and package the returns shipments consistent with the company procedures and requirements.

• Accurately prepare all internal documentation such as itineraries, supply requisitions and expense reports and submit according to established procedures.

• Perform miscellaneous administrative duties such as email, phone calls, CRM maintenance and follow up as needed.

• Ensure compliance with the company Injury and Illness Prevention program.

Additional Responsibilities

• Performs other duties as assigned

• Complies with all policies and standards

Required Qualifications

• Associates Associate Degree, Bachelor’s Degree preferred

• 1-3 years or more years of experience in territory management or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the job responsibilities

• Intermediate experience in all Microsoft and Google product suites

• Expected business travel is about 12-16 overnights per month. No weekend work.

• Salesforce or other CRM- based tool experience preferred

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Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

• Use Hands to Handle Objects - Regularly

• Reach with Hands or Arms - Regularly

• Talk or Hear and Read Instructions - Regularly

• Stand, Kneel, or Stoop and Lift 20 Pounds - Regularly

• View Items at a Close Range - Regularly

Rarely: Job requires this activity up to 25% of the time
Occasionally: Job requires this activity between 25% - 50% of the time
Frequently: Job requires this activity between 50% - 75% of the time
Constantly: Job requires this activity more than 75% of the time

Individual Competencies

• Integrity: Able to communicate well in straight-forward situations.

• Personal Credibility: Achieves success using their ability to develop, maintain, and strengthen partnerships with others internally or externally.

• Adaptable: Arrives at a conclusion based on previous experiences and good judgment.

• Collaboration: Creates internal alliances outside the immediate team or department.

• Communication: Contributes to strategy for their team.

• Self-Awareness: Advanced communication skills involving complicated topics.

• Teamwork: Advanced communication skills used to lead a team.

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their