Open Research Manager (Maternity Cover)

Company Description

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge.  We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

Closing Date - 16/02/2023

Job Description

The rapid growth of open access agreements over the last few years means we are looking for a commercially minded Open Research Manager to work closely with our consortia and institutional partners on their open access agreements, to develop relationships and grow revenue across a range of Taylor & Francis products. This role is being offered as a secondment opportunity or on a maternity cover basis.

Sitting in the global Commercial team, the role will focus mainly on our expanding Read & Publish agreement programme globally, working closely and collaboratively with sales managers, Product and marketing to generate account growth.

Responsibilities will include:

• Leading account management activity across open access and transformative agreement customers, including F1000, building strong customer relationships to grow and develop accounts
• Specific responsibility of major accounts, including creating account management plans in close collaboration with sales managers to drive revenue growth and upselling across a range of Taylor & Francis products
• Supporting Academic and F1000 partnerships team with developing new transformative agreement and F1000 business opportunities
• Line management of a team of three direct reports, including supporting them to develop their accounts
• Taking a holistic view across all accounts to optimise all revenue generating activity
• To be the voice internally on the performance of accounts, tracking and reporting regularly on the progress of accounts to senior internal stakeholders
• Working cross functionally beyond the Commercial team to identify opportunities to grow accounts, including Editorial and Marketing
• Being the early warning sign if accounts are under-performing; generating and implementing creative ideas to rectify
• To be the lead from the Commercial team on demonstrating ROI to each account, using a variety of tools to measure impact and demonstrate the value of the agreement across a wide variety of metrics.
• To become an expert in alternative metrics and scholarly communication analysis in order to understand and demonstrate the impact of the Read & Publish programme.
• To create best practice tools and guidelines in open research account management that can be implemented and replicated globally.

What we’re looking for:

• Knowledge of academic publishing and the scholarly communication system.
• A working knowledge of open access and associated funding models.
• A commercial background in account management or business development.
• A proven track record of building successful relationships with internal and external stakeholders to achieve results.
• Results-driven with a self-starter attitude to achieving success.

Qualifications

What we’re looking for:

• Knowledge of academic publishing and the scholarly communication system.
• A working knowledge of open access and associated funding models.
• A commercial background or interest in in account management or business development.
• A proven track record of building successful relationships with internal and external stakeholders to achieve results.
• Results-driven with a self-starter attitude to achieving success.

Additional Information

What we offer in return: