Supervisor Transmission Field Compliance & Support - Transmission & Substation Services - Akron Fairlawn

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

All employees who apply for a posted position must notify their supervisors that they have applied.  Employees who have not been in their current positions for at least one year or who are in a position with specific requirements beyond one year, must obtain approval from their supervisor before applying.

This position can be located in Any FE Location

This position will oversee the work of staff responsible for developing, implementing, and overseeing FEU’s use of protective relaying and controls testing programs (currently Doble’s Relay Testing Software (RTS) and Doble Protection Suite), provide support to relay technicians utilizing the programs and FEU’s adherence to NERC PRC-005 Maintenance requirements. This entails providing technical support and subject matter equipment expertise of electrical substation safety guidelines, maintenance practices and methods, utility industry standards, and regulatory compliance requirements.

Responsibilities include:

• Supervising a team of employees responsible for Relay Testing System support
  • Ensuring consistent use of the relay test software across FEU
  • Developing, Testing, and Issuing Relay Test Routines
  • Providing field technical support for the relaying test software
  • Working with Asset Management & Records Control on relay test software key purchases and upgrades to the software
  • Supporting testing of new equipment and tools to improve field performance
  • Providing training to field personnel on the use of the relay test software
• Supervising a team of employees responsible for providing technical oversight to FE regulatory compliance commitments, specifically NERC requirements PRC-005
  • Assisting field personnel with testing methods and documentation for protection systems outlined in NERC PRC-005, including relays, communications equipment, trip coils, DC systems, control circuitry, sensing devices, and Sudden Pressure Relays (SPRs)
  • Assisting field personnel with compliance documentation requirements 
  • Reviewing and following up on maintenance orders programmatically flagged for equipment issues or incomplete documentation. 
  • Coordinating with FE IT department on PRC-005 requirements related to protection system communication equipment
  • Providing ad-hoc training to new personnel on NERC compliance responsibilities
  • Performing substation asset field audits to verify asset inventories after construction project completion
  • Commissioning record review
  • Assisting with the preparation for compliance audits conducted by internal resources, consultants or regulator organizations
  • Conducting or reviewing Apparent or Root Cause analysis related to compliance issues
• Assisting in the development or modification of FirstEnergy Substation Maintenance Practices
• Participating in industry meetings to confirm FirstEnergy has a voice in direction of industry (i.e. Doble RTS user group or applicable relay forums like NATF and EPRI working groups)
• Supporting FE storm restoration processes including performing assigned field storm roles during significant system disturbances
• Creating an environment of accountability and a sense of urgency for meeting agreed-upon expectations/deadlines
• Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year
• Actively partnering with staff to assist them in creating priorities, developing goals, assessing progress, and providing meaningful feedback 
• Willingness to travel throughout the FirstEnergy system including periodic ove