Assoc Director, HR Systems

Associate Director, HR Systems

Role Purpose

• Identify the customer needs and the larger business objectives, articulate what success looks like for a product and the broader roadmap, and drive excellence in execution while providing strong guidance and communication to the business.

Major Responsibilities

• Align the HR product roadmaps to business priorities and translate business requirements into effective technology-enabled solutions.

• Proactively partner with the business, IT, HR leaders, and Functional Centers of Excellence (COE) to understand business issues, analyze data, and create a product strategy.

• Analyze stakeholder and user features requests and drive planning, prioritization, and communication to stakeholders.

• Manage the development process by making sure the development team understands the features, details, and how it helps the end-user; communicate with cross-functional teams and help to manage resources between them.

• Maintain relationships and lead COE meetings to ensure planning, prioritization, and visibility to all projects and product enhancements.

• Align stakeholders around the vision for HR products and help to resolve competing priorities between stakeholder groups through discussion facilitation and issue escalation when appropriate.

• Optimize user experience based on feedback and use cases, ensuring the products provide are intuitive and efficient and meet our associates in their flow of work.

• Gather user feedback and improve the HR systems products to meet evolving needs.

Requirements

• Bachelor’s degree or equivalent

• 10+ years of experience

• Systems design, product management / product strategy, understanding of Data and Analytics

• Knowledge of HR business processes and systems

• System implementation/deployment and change management experience is preferred

• Strong quantitative and qualitative business analytical skills, including ability to turn analysis into actionable recommendations with measurable business impact

• Problem solver, inquisitive, resourceful, organized, growth mindset, customer focused

• Ability to influence cross-functional teams across all levels of the organization and work collaboratively in a matrixed environment

• Outstanding written and verbal communication skills

• A bias for action, including balancing tradeoffs, a willingness to roll up their sleeves and do what it takes to get things done

• Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside comfort zone

Impact of Role

• Delivery of scalable technology-enabled HR products/projects aligned to business objectives and progression of HR systems roadmap to improve associate productivity and experience to drive Gartner’s growth.

• A successful candidate can identify the customer needs and the larger business objectives, articulate what success looks like for a product and the broader roadmap, and drive excellence in execution while providing strong guidance and communication to the business.

• On time delivery; client satisfaction; focus/delivery based on business and user needs; decrease in manual/ad-hoc work for associates

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Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.