Customer Account Representative
gategroupAbout the role
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Responsible for executing sales strategy, initiating contact with existing and potential customers, and identifying customer needs.Annual Hiring Range:
• $55-58K /Per Year
Benefits:
Paid time off
401k, with company match
Company sponsored life insurance
Medical, dental, vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident, and hospital plans
Employee Assistance Program
Commuter benefits
Employee Discounts
Main Duties and Responsibilities:
Manages assigned accounts.
Review service orders.
Interacts with work groups to ensure they are trained with respect to spec. compliance.
Create local tools/visuals to train regarding specs.
Interact with customer to ensure customers are updated with service changes.
Periodic on-board aircraft checks
Support GM/Operations as needed.
Qualifications
Education:
High School Diploma or GED required.
Work Experience:
Previous sales and telemarketing experience is a plus
Technical Skills: (Certification, Licenses and Registration)
Excellent written and verbal communication skills
Demonstrates effective negotiation and closing techniques.
Strong analytical and judgement skills
Works well in a team environment
Language / Communication Skills:
Basic communication and sales skills
Job Dimensions
Geographic Responsibility: Unit
Type of Employment: Full-time
Travel %: None
Exemption Classification: Exempt
Internal Relationships: Employees in the unit
External Relationships: Current and possible customers
Work Environment / Requirements of the Job: Normal office environment
Organization Structure
Direct Line Manager (Title): GM, Unit
Number of Direct Reports: 3
Estimated Total Size of Team: 3
gategroup Competencies Required to be Successful in the Job:
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