Administrative Assistant II, Nursing Operations

The Administrative Assistant II serves as a key member of the School of Nursing Operations team by providing professional administrative, operational, and customer service support to the Office of the Dean and Director of Operations. This position serves as the first point of contact for the School of Nursing main office and is responsible for coordinating daily office functions, maintaining confidential records and documentation, supporting compliance and accreditation activities, assisting with faculty and staff administrative processes, and managing multiple priorities in a fast-paced academic environment

Administrative Operations and Executive Support

• Provides frontline administrative and operational support to the Office of the Dean and Director of Operations within the School of Nursing and Health Sciences.
• Greets incoming visitors, faculty, students, vendors, and guests while providing professional customer service and directing individuals to the appropriate University personnel or department.
• Answers and manages main office phone lines, responds to general inquiries, and places calls on behalf of administration and nursing programs as directed.
• Receives, reviews, sorts, and distributes incoming mail and correspondence to the appropriate departments and personnel.
• Completes routine administrative functions including front desk management, maintaining organized office operations, restocking office supplies, and ensuring documentation is current and accessible.
• Edits, proofreads, drafts, and distributes communications, memorandums, reports, announcements, and administrative correspondence on behalf of the Dean and Director of Operations.
• Maintains oversight of accurate office files, administrative records, faculty and staff documentation, and confidential departmental information.
• Assists with maintaining and updating Nursing Operations procedures manuals, forms, and departmental reference materials.
• Coordinates administrative logistics for meetings, dean-hosted events, interviews, orientations, and departmental events, including scheduling, communication, room coordination, and preparation of supporting materials.
• Assists with coordinating candidate interviews and onboarding logistics by communicating with applicants, scheduling meetings, preparing interview documentation, and supporting hiring-related administrative processes.

Faculty, Staff, and Compliance Coordination

• Supports the School of Nursing’s compliance and operational initiatives by distributing institutional policies, compliance memorandums, procedural updates, and required documentation to faculty and staff.
• Assists with tracking faculty and staff records, certifications, acknowledgements, and required departmental documentation on behalf of the Dean and Director of Operations.
• Maintains organized and accurate electronic and physical records related to accreditation, compliance, faculty credentials, and departmental operations
• Assists leadership with monitoring completion of required documentation and follows up with faculty and staff regarding outstanding items and deadlines.
• Supports accreditation and regulatory preparation activities by organizing, maintaining, and updating accreditation-related documentation and supporting materials under the guidance of the Dean and administrative leadership.
• Assists the Director of Operations with tracking, monitoring, and coordinating affiliation agreements and renewal processes for clinical and community partners within the School of Nursing.
• Maintains organized records