Sr IT Business Analyst

Mission-Driven. Honor-Bound. Fairbanks Morse Defense. What’s your calling? For the men and women of Fairbanks Morse Defense it’s the rapid and effective support of the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. We’re one of the nation’s leading marine defense contractors because of the highly trained and dedicated teams that provide reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard. When you join Fairbanks Morse Defense, you join a legacy of commitment that spans 150 years. Fairbanks Morse Defense offers competitive benefits with a wide range of training and development opportunities. Our world-class teams are dedicated to helping every individual achieve their full potential. Discover what it’s like to be a part of the Fairbanks Morse Defense team here: https://www.fairbanksmorsedefense.com/careers


Summary

Fairbanks Morse Defense (FMD) is filling a current position for an ERP(Enterprise Resource Planning) IT Business Analyst to join our Shared IT Services Team. The Shared IT Services team is comprised of highly skilled IT professionals that partner with business leaders and commercial software solution providers for the successful acquisition, integration, and deployment of mission critical technology solutions.

The ERP IT Business Analyst is responsible for the advancement of Enterprise Resource Planning systems and contribution towards key business decisions on a functional level and assisting with the translation to the technical level. The ERP IT Business Analyst will demonstrate knowledge of ERP product offerings and will map functional requirements to ERP features and functionality. The Individual will be responsible for contributing to all aspects of the analysis, design, development, building and testing of solutions. The ERP IT Business Analyst will work closely with business and IT leaders to provide functional and technical solutions to complex business needs. The position will provide governance and best practices/standards supporting the platform adoption and full application lifecycle (design, development, change control, UAT, deployment and support).


Principle Duties and Responsibilities

• Day to day front-line business process support through managing requests and meeting SLAs
• Applying critical thinking to troubleshooting issues, proactively identify and develop new ideas / innovations that will add value to the FMD business and team
• Data quality management and analysis to ensure exceptional data quality and reporting
• Support strong data governance and management to ensure application security is compliant
• Liaise with business group representatives and stakeholder across the FMD business to gather, review and define new requirements
• Execute ongoing release management to continuously enhance the ERP solution
• Define and maintain standard operating procedures and documentation
• Performs the analysis, design, and implementation of the Fairbanks Morse Defense ERP systems
• Responsible for the maintenance and effectiveness of the ERP systems
• Participates in cross-functional teams focused on the delivery of new or existing projects
• Writing of detailed functional requirements specifications for projects
• Coordinate internal system release testing and User Acceptance Testing (UAT) to facilitate effective and organized issue resolution
• Develop and deliver effective training programs to ensure awareness and effectiveness of available ERP tools & processes
• Creating documentation and work instructions related to changes and assisting in communicating updates to the ERP business user field

Qualifications and Educational Requirements

• A minimum of 5 years of experience with Oracle EBS, Jobscope, SysPro, Infor Visual, Infor LN CloudSuite or a comparable ERP system
• Experience creating and customizing business and technical documentation for varying audiences
• Working knowledge of SQL Server, SQL is a plus.
• Ability to effectively manage expectations at multiple levels of an organization
• Experience working on projects in an enterprise environment, ideally in different roles, analyst, tester, and/or project lead
• Able to influence decision making through analysis
• Experience with Agile development methodologies, as well as more traditional structured approaches
• Experience integrating ERP(s) to Salesforce using SnapLogic (or comparable middleware) is preferred
• Familiarity with Cherwell or ServiceNow is preferred
• Experience in a Manufacturing / Defense setting is preferred
• A Bachelor’s Degree, or equivalent work-related experience
• This position requires access or potential acc