Business Services Coordinator

The Business Services Coordinator is responsible for onsite support acting as a gatekeeper and liaison for the Nuveen Executive Suite by providing assistance with conference services, event management, facilities, and receptionist duties. This role is an integral part of the daily operations at Nuveen’s Chicago Office.


Key Responsibilities and Duties

• Act as gatekeeper and friendly face for anyone coming to the Nuveen conference center or executive suite
• Manage conference center bookings requests and questions; liase with in-house catering for meeting orders; start conference calls and zoom meeting
•  Serves visitors by greeting, welcoming, and escorting them appropriately; accompany personnel of visitor arrival
•  Helps maintain workplace security by coordinating visitor access with lobby security desk
•  Maintains an orderly and pristine appearance of office refreshment areas, conference rooms, guest reception areas and front desk
•  Coordinate maintenance as needed; connect with facilities on cleaning and HVAC requests; Act as a liaise with building management, office services,  IT department
•  Assists event management; holiday party, associate events, client events; Assists with catering orders and setup
•  Assists with ordering and fulfilling pantry & supply closets and tracking budgets
• Assist the Nuveen Leadership Team admins with various ad-hoc requests
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests; must be able to maintain confidentiality of information.
• Occupancy management administrator responsibilities; new hire seat placement and hoteling desk reservation management  
•  Observe Nuveen floor operations and user behaviors; suggest strategic changes to procedures to enhance overall employee experience

Educational Requirements

• High School Preferred

Work Experience

• No Experience Required

Career Level
2IC

Qualifications:

Required:

• 1-2 Years working as a receptionist, conference services, or events coordinator

Preferred:

• Proficiency in Microsoft office
• Experience with booking and expense software a plus
• Notary a plus, or ability to obtain within 6 months
• Excellent oral and written communication skills (including reading, writing, clear speaking voice and good listening skills)

Related Skills

Accountability, Adaptability, Administrative Support, Communication, Corporate Travel Program Management, Detail-Oriented, Employee Engagement, Executive Presence, Expense Reporting/Management, Organizational Savviness, Prioritizes Effectively, Relationship Management, Travel Expertise

Anticipated Posting End Date:

2025-06-10

Base Pay Range: $21.77/hr - $36.29/hr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Nuveen, the investment manager of TIAA, offers a comprehensive range of outcome-focused investment solutions designed to secure the long-term financial goals of institutional and individual investors. Its affiliates offer deep expertise across a comprehensive range of traditional and alternative investments through a wide array of vehicles and customized strategies. For more information about the firm please visit our website at www.Nuveen.com

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial w